Hybrid Court Operations Clerk – Customer Service

Minnesota Judicial Branch; United States; Hybrid; USD 40,000 - 61,000; Full time

Benefits offered by this job

Medical benefits

Paid vacation

Sick leave

Holiday

Job summary

Minnesota Judicial Branch seeks a Court Operations Clerk to support Dakota County Court Administration in Hastings, MN. The role handles phone and email inquiries, processes payments, and assists with filings, using court information systems.

The position offers hybrid work after training and involves travel to other Dakota County facilities. Qualifications include a high school diploma or equivalent, six months of experience, and internet connectivity for remote work.

Qualifications

• High School Diploma or Equivalent.
• Six (6) months of relevant job experience.
• Ability to connect to high-speed internet if working remotely.

Responsibilities

• Respond to approximately 65 customer phone inquiries per day related to general information for all court divisions, such as case status and hearing information and continuance requests and Zoom hearing information and guidance on Zoom.
• Receive and respond to questions and requests for information from the general public, attorneys, and court employees; provide information per policies and procedures; issue receipts for payments; check people in for court; assist in filling out forms; prepare certified and plain copies of court records.
• Perform routine court operations work, including scanning/imaging documents, data entry, filing/retrieving case files, and responding to information requests.
• File and retrieve paper and electronic records; manage, index, store, and destroy exhibits and documents per procedures; update electronic case management system; scan originals into digital files; set security levels for documents.
• Initiate case records using electronic or paper means; record data in electronic case management system; scan documents for attachment to electronic case record.
• Attend division/team meetings and trainings; maintain knowledge of court policies and procedures.
• Utilize technology and office equipment to complete tasks.

Skills

Customer service

Data entry

Communication skills

Computer skills

Education

High School Diploma or Equivalent

Tools

MNCIS

Electronic case management system

Job description

Minnesota Judicial Branch seeks a Court Operations Clerk to support Dakota County Court Administration in Hastings, MN. The role handles phone and email inquiries, processes payments, and assists with filings, using court information systems.

The position offers hybrid work after training and involves travel to other Dakota County facilities. Qualifications include a high school diploma or equivalent, six months of experience, and internet connectivity for remote work.