Hybrid Complex Claims Specialist – Accountants Liability

CNA; Chicago (IL); Híbrido; USD 54.000 - 103.000; Jornada completa

Descripción de la vacante

CNA is seeking a Complex Claims Specialist to handle accountants and accounting firms nationwide. You will manage high-complexity commercial claims, verify coverage, and establish reserves while communicating with insureds and business partners.

The role involves a moderate hybrid schedule (2 days per week in CNA offices) and collaboration with internal and external partners to resolve claims efficiently, with potential mentorship of junior staff.

Formación

• Bachelor's degree or equivalent experience; JD is a plus.
• Typically a minimum four years of relevant experience in claim handling.
• Must have or be able to obtain an Insurance Adjuster License within 90 days of hire.
• Professional designations are a plus (e.g. CPCU)

Responsabilidades

• Manage an inventory of moderate to high complexity claims following company protocols.
• Provide exceptional customer service with timely updates and inquiries.
• Verify coverage and establish reserves per policy language and guidance.
• Investigate to determine compensability, liability and damages with necessary documents and witnesses.
• Mentor/coach less experienced colleagues as needed.

Conocimientos

Claims handling

Communication

Collaboration

Judgement

Investigative skills

Time management

Prioritization

Negotiation

Adaptability

MS Office

Learning mindset

Diversity awareness

Educación

Bachelor's Degree

JD is a plus

Insurance Adjuster License within 90 days

CPCU is a plus

Herramientas

MS Office Suite

Insurance claim systems

Descripción del empleo

CNA is seeking a Complex Claims Specialist to handle accountants and accounting firms nationwide. You will manage high-complexity commercial claims, verify coverage, and establish reserves while communicating with insureds and business partners.

The role involves a moderate hybrid schedule (2 days per week in CNA offices) and collaboration with internal and external partners to resolve claims efficiently, with potential mentorship of junior staff.