Hybrid Community Success & Booking Specialist

Rent Sons Inc. dba Surv; Newport (RI); Hybrid; USD 20,664 - 27,552; Part time

Job summary

Rent Sons Inc. dba Surv is hiring for a Neighbor Success Associate (NSA) to enhance customer experiences within the community. This role is pivotal in engaging with both established and new customers to promote our services. The NSA will work closely with operations to manage bookings, follow up with leads, and ensure excellent customer satisfaction.

Candidates should possess strong communication skills and a problem-solving mindset. A hybrid working model is offered, with hourly compensation ranging from $15 to $20 based on experience.

Qualifications

• Must be comfortable spending the majority of the workday on the phone.
• Strong willingness to learn and grow.
• Minimum typing speed of 50 WPM.

Responsibilities

• Achieve sales KPIs related to confirmed bookings.
• Follow up with potential customers to nurture relationships.
• Handle incoming calls efficiently and professionally.
• Collaborate with operations to answer customer concerns.
• Maintain a strong sales pipeline and records of interactions.
• Overcome customer objections with effective solutions.
• Ensure a positive customer experience and build relationships.
• Adapt to changing sales strategies based on insights.

Skills

Excellent interpersonal and communication skills

Problem solving

Adaptability and flexibility

Job description

Rent Sons Inc. dba Surv is hiring for a Neighbor Success Associate (NSA) to enhance customer experiences within the community. This role is pivotal in engaging with both established and new customers to promote our services. The NSA will work closely with operations to manage bookings, follow up with leads, and ensure excellent customer satisfaction.

Candidates should possess strong communication skills and a problem-solving mindset. A hybrid working model is offered, with hourly compensation ranging from $15 to $20 based on experience.