Hybrid Commercial Insurance Training Architect

Mapfre; Webster (MA); Hybrid; USD 59,000 - 105,000; Full time

Benefits offered by this job

Health insurance

Retirement plans

Paid time off

Flexible work options

Job summary

MAPFRE is seeking a Commercial Insurance Learning Specialist in Webster, MA. This hybrid role focuses on developing and delivering high-quality training for new hires, staff, and partners within the Commercial team.

You will design, implement engaging learning solutions, maintain knowledge bases, and facilitate both in-person and virtual sessions, ensuring training aligns with business strategy and KPI goals.

Qualifications

• Bachelor’s Degree or professional-level knowledge in a specialized field.
• 2–4 years of relevant experience or equivalent related knowledge.
• Prior commercial insurance experience is preferred.

Responsibilities

• Lead, facilitate, and deliver training through a variety of methodologies (classroom, web-based, remote/on-site coaching, on-the-job training).
• Serve as program manager for assigned curriculum, ensuring content stays current and aligned with KPI goals.
• Design and develop instructional curricula and courseware for onsite, remote, and hybrid learning environments.
• Conduct needs analyses and stakeholder meetings to identify skill gaps and training requirements.
• Build relationships with business partners to address performance issues requiring training solutions.
• Formulate course outlines and determine effective instructional methods (training, meetings, job aids, webinars, e-learning).
• Support and maintain LMS item descriptions and ensure transcripts are up to date.
• Measure training effectiveness and report on impact for continuous improvement.
• Provide strategic insights to leadership for evolving training programs.

Education

Bachelor's degree

Professional-level knowledge

Job description

MAPFRE is seeking a Commercial Insurance Learning Specialist in Webster, MA. This hybrid role focuses on developing and delivering high-quality training for new hires, staff, and partners within the Commercial team.

You will design, implement engaging learning solutions, maintain knowledge bases, and facilitate both in-person and virtual sessions, ensuring training aligns with business strategy and KPI goals.