Hybrid Claims & Settlement Specialist

Liberty Mutual Insurance; Orlando (FL); Hybrid; USD 52,000 - 78,000; Full time

Job summary

Liberty Mutual Insurance seeks a Claims Specialist to manage an assigned caseload of routine to moderately complex claims from investigation through resolution. You will assess liability and damages, negotiate settlements, and coordinate with claimants, policyholders, appraisers, attorneys, and others to provide exceptional service.

A strong understanding of coverage and regulatory requirements is valued. This hybrid role requires in-office presence within 50 miles of select offices twice a

Qualifications

• BS/BA degree or equivalent work experience.
• Minimum of 2 years experience in claims adjustment, general insurance or formal claims training.
• Required to obtain and maintain all applicable licenses.
• Continuing education courses leading to industry certifications preferred (AEI, IIA, CPCU).
• Knowledge of claims investigation techniques, medical terminology and legal aspects of claims.

Responsibilities

• Manages an inventory of claims to evaluate compensability/liability.
• Establishes action plan based on case facts, best practices, protocols, regulatory issues and available resources.
• Plans and conducts investigations of claims to confirm coverage and to determine liability, compensability and damages.
• Assesses policy coverage for submitted claims and notifies the insured of any issues; determines and establishes reserve requirements, adjusting reserves, as necessary, during the processing of the claim, refers claims to the subrogation group or Special Investigations Unit as appropriate.
• Assesses actual damages associated with claims and conducts negotiations, within assigned authority limits, to settle claims.
• Handle Commercial, Bodily Injury, Liability and Litigation
• Performs other duties as assigned.

Skills

Claims adjustment

Investigation techniques

Medical terminology

Legal aspects of claims

Education

BS/BA degree or equivalent

Job description

Liberty Mutual Insurance seeks a Claims Specialist to manage an assigned caseload of routine to moderately complex claims from investigation through resolution. You will assess liability and damages, negotiate settlements, and coordinate with claimants, policyholders, appraisers, attorneys, and others to provide exceptional service.

A strong understanding of coverage and regulatory requirements is valued. This hybrid role requires in-office presence within 50 miles of select offices twice a