Strategic Claims Specialist II (Hybrid)

Liberty Mutual Insurance; Hoffman Estates (IL); Hybrid; USD 60,000 - 75,000; Full time

Job summary

Liberty Mutual Insurance is seeking a Claims Specialist to manage a caseload of routine to moderately complex claims from investigation through resolution. The role involves evaluating liability, compensability, and damages, negotiating settlements, and interacting with claimants, policyholders, attorneys and other stakeholders.

This is a hybrid position with in-office requirements in the Hoffman Estates area as needed.

Qualifications

• BS/BA degree or equivalent work experience.
• Minimum of 2 years experience in claims adjustment, general insurance or formal claims training.
• Required to obtain and maintain all applicable licenses.
• Continuing education courses leading to industry certifications preferred.

Responsibilities

• Manages an inventory of claims to evaluate compensability/liability.
• Establishes action plan based on case facts, best practices, protocols, regulatory issues and available resources.
• Plans and conducts investigations of claims to confirm coverage and to determine liability, compensability and damages.
• Assesses policy coverage for submitted claims and notifies the insured of any issues; determines and establishes reserve requirements, adjusting reserves, as necessary, during the processing of the claim, refers claims to the subrogation group or Special Investigations Unit as appropriate.
• Assesses actual damages associated with claims and conducts negotiations, within assigned authority limits, to settle claims.
• Handle Commercial, Bodily Injury, Liability and Litigation
• Performs other duties as assigned.

Skills

Claims adjustment

Licensing

Regulatory knowledge

Medical terminology

Education

BS/BA degree or equivalent

Job description

Liberty Mutual Insurance is seeking a Claims Specialist to manage a caseload of routine to moderately complex claims from investigation through resolution. The role involves evaluating liability, compensability, and damages, negotiating settlements, and interacting with claimants, policyholders, attorneys and other stakeholders.

This is a hybrid position with in-office requirements in the Hoffman Estates area as needed.