Hybrid Claims Specialist: Bodily Injury & Settlements

Liberty Mutual Insurance; Hoffman Estates (IL); Hybrid; USD 60,000 - 85,000; Full time

Job summary

Liberty Mutual Insurance is seeking a Claims Specialist to join our hybrid team. You will manage an assigned caseload from investigation through resolution, handling bodily injury and commercial claims, and negotiating settlements within authority limits.

You will collaborate with claimants, policyholders, appraisers, attorneys, and other parties, while applying regulatory guidelines and best practices to protect our customers and company.

Qualifications

• BS/BA degree or equivalent work experience.
• Minimum of 2 years experience in claims adjustment, general insurance or formal claims training.
• Required to obtain and maintain all applicable licenses.
• Continuing education courses leading to industry certifications preferred (AEI, IIA, CPCU).
• Knowledge of claims investigation techniques, medical terminology and legal aspects.

Responsibilities

• Manages an inventory of claims to evaluate compensability/liability.
• Establishes action plan based on case facts, best practices, protocols, regulatory issues and available resources.
• Plans and conducts investigations of claims to confirm coverage and to determine liability, compensability and damages.
• Assesses policy coverage for submitted claims and notifies the insured of any issues; determines and establishes reserve requirements, adjusting reserves, as necessary, during the processing of the claim, refers claims to the subrogation group or Special Investigations Unit as appropriate.
• Assesses actual damages associated with claims and conducts negotiations, within assigned authority limits, to settle claims.
• Handles bodily injury and commercial insurance claims.
• Performs other duties as assigned.
• Experience with bodily injury and commercial claims required.

Skills

Claims adjustment

Bodily injury claims

Negotiation

Investigation techniques

Regulatory knowledge

Licensing requirement

Education

BS/BA degree or equivalent work experience

Job description

Liberty Mutual Insurance is seeking a Claims Specialist to join our hybrid team. You will manage an assigned caseload from investigation through resolution, handling bodily injury and commercial claims, and negotiating settlements within authority limits.

You will collaborate with claimants, policyholders, appraisers, attorneys, and other parties, while applying regulatory guidelines and best practices to protect our customers and company.