Hybrid Claims Data Entry Specialist

State of Oregon; United States; Hybrid; USD 39,227 - 52,876; Full time

Benefits offered by this job

Benefits package

Paid time off

PERS/PSLF

Job summary

The Oregon Department of Veterans’ Affairs (ODVA) is seeking an Office Specialist 2‑ Claims Data Entry Specialist to support the Appeals and Special Advocacy Division. This role handles claims processing, data entry, and quality assurance while coordinating with County and Tribal Veteran Service Offices.

Hybrid work arrangement; base location is ODVA Headquarters in Salem, Oregon. Competitive benefits include medical, dental, and vision plans, leave, and PERS/PSLF options.

Qualifications

• Two years of general clerical experience that includes keyboarding, word processing, or other experience generating documents; or an associate degree in any field; or an equivalent combination of education and experience.
• Demonstrated professional, thoughtful, and effective communication and customer service skills, with a commitment to providing responsive support.
• Proven ability to accurately process high-volume, detail-oriented work while meeting strict deadlines, managing shifting priorities, and maintaining strong organizational standards in a fast-paced environment.
• Proficiency in keyboarding, data entry, and maintaining accurate records, with the ability to interpret, apply, and adhere to written policies, procedures, regulations, and quality standards.
• Technical proficiency with Microsoft Office Suite (Word, Excel, Outlook, and Teams) and experience using VetraSpec, VBMS, or similar case management systems.

Responsibilities

• The primary purpose of this position is to support the Appeals and Special Advocacy Division, and County and Tribal Veteran Service Offices, by performing claims processing, data entry, and quality assurance functions.
• The role monitors multiple electronic databases, fulfills file research requests, and transmits all required casework to the USDVA.

Skills

Keyboarding

Data entry

Customer service

Communication

Organizational skills

Education

Associate degree

Tools

Microsoft Office

VetraSpec/VBMS

Job description

The Oregon Department of Veterans’ Affairs (ODVA) is seeking an Office Specialist 2‑ Claims Data Entry Specialist to support the Appeals and Special Advocacy Division. This role handles claims processing, data entry, and quality assurance while coordinating with County and Tribal Veteran Service Offices.

Hybrid work arrangement; base location is ODVA Headquarters in Salem, Oregon. Competitive benefits include medical, dental, and vision plans, leave, and PERS/PSLF options.