Hybrid Claims Audit Specialist

Tokio Marine HCC – A&H Group; Iowa; Hybrid; USD 55,000 - 70,000; Full time

Benefits offered by this job

Competitive salary and comprehensive  

401(k) plan with 6% company match

20 days of PTO, three floating holyd,

Job summary

ProAg, a Tokio Marine HCC group company, is seeking a Claims Processing Auditor to join our hybrid team in West Des Moines, IA or Lenexa, KS. You will audit and process claims, ensure documentation, and monitor timeliness while collaborating with underwriting, compliance, and accounting teams.

The role requires two years of relevant experience and a high school diploma or equivalent. We offer competitive pay, strong benefits, and a 4:1 hybrid schedule with in-office Mon–Thu and remote Fridays.

Qualifications

• Two years of relevant and progressive professional experience.
• High School diploma or equivalent is required.
• Strong written and verbal communication with an emphasis on confidentiality, tact, and diplomacy with employees and customers.
• Sound analytical skills with a deep attention to detail in order to problem solve.
• Ability to effectively and efficiently multi-task, set and shift priorities, and adapt to change.

Responsibilities

• Monitor claims through auditing and data entry activities
• Ensure claims are adequately documented in our processing system
• Track claims for timeliness
• Work closely with the Underwriting Department to ensure any changes required to claims are made in the system prior to payment
• Process loss claims for payment
• Attend assigned training as needed
• Collaborate with and communicate information clearly and effectively to crop adjusters, team members, compliance, accounting and agents
• Provide support to other regions as needed through cross-training activities
• Adhere to the expectations of ProAg policyholder touchpoints

Skills

Analytical skills

Attention to detail

Written and verbal communication

Confidentiality

Multi-tasking

Education

High School diploma or equivalent

Job description

ProAg, a Tokio Marine HCC group company, is seeking a Claims Processing Auditor to join our hybrid team in West Des Moines, IA or Lenexa, KS. You will audit and process claims, ensure documentation, and monitor timeliness while collaborating with underwriting, compliance, and accounting teams.

The role requires two years of relevant experience and a high school diploma or equivalent. We offer competitive pay, strong benefits, and a 4:1 hybrid schedule with in-office Mon–Thu and remote Fridays.