Hybrid Casualty Claims Examiner – Bodily Injury

GEICO; Grapevine (TX); Hybrid; USD 75,000 - 105,000; Full time

Job summary

GEICO is seeking a Casualty Claims Examiner with Bodily Injury experience for our Richardson, TX hybrid office. You'll handle complex automobile liability claims, negotiate settlements, and ensure compliance with industry standards.

The role emphasizes strong customer service, litigation exposure, and coordinated investigations, with in-office three days per week after orientation and potential schedule adjustments to meet business needs.

Qualifications

• Minimum three (3) years of Bodily Injury claims handling experience.
• Prior private passenger automotive liability claims experience.
• Active Adjuster license at time of hire.
• Litigation handling experience is preferred but not required.
• Outstanding customer service and professional communication skills.
• Understanding and ability to follow Insurance guidelines and codes.
• Excellent negotiating skills and ability to advocate for claims.
• Proficient with Microsoft Office programs.
• Highly organized and able to multi-task in a high-volume environment.
• Demonstrates good judgement and decision-making.

Responsibilities

• Provide customer service to policyholders and prospective policyholders exceeding expectations.
• Assure coverage for each loss and review policy provisions before payments.
• Investigate all aspects of the claim to determine liability and responsibility.
• Identify indicators of fraud and escalate appropriately.
• Utilize claims tools to evaluate liability and damages.
• Evaluate damages and pay amounts owed based on findings.
• Negotiate settlements with insureds, claimants, and attorneys as assigned.
• Authorize negotiated payments within designated authority.
• Submit requests for authority on higher evaluations.
• Ensure compliance with all guidelines and adjust reserves as needed.

Skills

Bodily Injury claims handling

Automotive liability claims

Active Adjuster license

Negotiation skills

Customer service

Microsoft Office

Tools

Microsoft Office

Job description

GEICO is seeking a Casualty Claims Examiner with Bodily Injury experience for our Richardson, TX hybrid office. You'll handle complex automobile liability claims, negotiate settlements, and ensure compliance with industry standards.

The role emphasizes strong customer service, litigation exposure, and coordinated investigations, with in-office three days per week after orientation and potential schedule adjustments to meet business needs.