Hybrid Casualty Claims Adjuster (Unrepresented Injury)

GoAuto Insurance; Irving (TX); Hybrid; USD 52,000 - 76,000; Full time

Benefits offered by this job

401(k) match

Medical/dental/vision

Paid time off

Holidays

Life insurance

Wellness programs

Job summary

GoAuto, a major personal auto insurer with expanding Texas operations, seeks a Casualty Claims Adjuster focused on unrepresented injury claims to grow their claims career in a company that values dedication, teamwork, and customer service.

In this role you will handle first- and third-party bodily injury claims, obtain statements, determine damages, review medical evidence, and engage unrepresented injured parties to reach fair settlements, while adhering to regulatory reporting and company

Qualifications

• Two or more years of experience in an insurance claim environment, preferably personal lines automobile.
• License/Certification: Auto Adjuster License/Property and Casualty License (Required).
• Bachelor's degree preferred.

Responsibilities

• Address first and third-party material damage claims unrepresented bodily injury claims.
• Obtain recorded statements to support liability determinations and verify coverage.
• Determine the extent of damages and review appraisal for errors.
• Communicate claims procedures verbally and in writing to involved parties.
• Review injury-related documentation and establish realistic settlement ranges.
• Engage unrepresented parties in discussions regarding injuries, expenses, and disability to settle claims.
• Ensure compliance with reporting requirements and apply appropriate negligence considerations.
• Document activities in claim file notes clearly and concisely.
• Issue payments and pursue recovery as applicable while handling a high volume of claims.

Skills

Medical terminology

Injury mechanics

Liability investigation

Customer service

Education

Bachelor's degree preferred

Tools

Auto Adjuster License

Property and Casualty License

Job description

GoAuto, a major personal auto insurer with expanding Texas operations, seeks a Casualty Claims Adjuster focused on unrepresented injury claims to grow their claims career in a company that values dedication, teamwork, and customer service.

In this role you will handle first- and third-party bodily injury claims, obtain statements, determine damages, review medical evidence, and engage unrepresented injured parties to reach fair settlements, while adhering to regulatory reporting and company