Hybrid Care Manager: Coordinate Health & Community Support

Family Services Inc.; New York; Hybrid; USD 32,000 - 34,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

403(b) retirement with employer match

Paid time off: vacation/holiday/sick/p

Compassionate Leave Program

Life and disability insurance

Aflac supplemental insurance

Employee assistance program

Pet insurance

Job summary

Family Services, Inc. is hiring a Care Manager to coordinate medical, behavioral, and social services for individuals with complex needs in Dutchess and Ulster Counties. This full-time, non-exempt role follows a hybrid schedule with community visits and remote work.

The Care Manager will develop person-centered care plans, liaise with providers, and monitor progress to improve health outcomes and quality of life. English/Spanish bilingual skills are preferred.

Qualifications

• Bachelor’s degree or equivalent with relevant case management experience.
• Experience in case management for target populations preferred.
• Knowledge of behavioral health terminology and client needs preferred.
• Experience with Medicaid/Medicare or other insurances preferred.
• Understanding of productivity measures and compliance standards preferred.
• Bilingual English/Spanish preferred.

Responsibilities

• Conduct comprehensive assessments of clients’ medical, mental health, substance use, housing, and financial needs.
• Coordinate services with healthcare providers and insurers for seamless care.
• Develop and update person-centered care plans with clients and families.
• Educate clients/families about conditions, medications, and self-management.
• Connect clients with community and social support services.
• Monitor progress, track service use, and evaluate interventions.
• Maintain timely documentation in the electronic health record system.
• Other duties as assigned.

Skills

Case management

Bilingual English/Spanish

Medicaid/Medicare knowledge

HIPAA compliance

EHR experience

Microsoft Office

Excellent communication

Independent worker

Organizational skills

Clinical/business insight

Education

Bachelor’s degree in psychology/social work/nursing/human services

Associate degree + 4 years case management exp.

Tools

Netsmart EHR

Microsoft Office

Windows OS

Job description

Family Services, Inc. is hiring a Care Manager to coordinate medical, behavioral, and social services for individuals with complex needs in Dutchess and Ulster Counties. This full-time, non-exempt role follows a hybrid schedule with community visits and remote work.

The Care Manager will develop person-centered care plans, liaise with providers, and monitor progress to improve health outcomes and quality of life. English/Spanish bilingual skills are preferred.