Hybrid Business Systems Analyst: HubSpot & Fintech Ops

BriteCap Financial LLC; United States; Hybrid; USD 95,000 - 115,000; Full time

Job summary

BriteCap Financial LLC seeks a Business Systems Analyst to optimize HubSpot-driven lending operations. You will bridge business stakeholders and technical teams to ensure workflows, integrations, and processes reliably support our objectives in a hybrid work environment.

You will gather requirements, document business needs, troubleshoot issues, and drive automation and data quality improvements across departments, partnering with Engineering and third-party vendors.

Qualifications

• Bachelor’s degree and relevant experience in business systems analysis.
• Experience gathering and documenting business requirements.
• Ability to translate needs into functional requirements and user stories.
• Experience with CRM platforms and workflow automation.

Responsibilities

• Gather, analyze, and document business requirements for system enhancements and automation.
• Translate business needs into functional requirements, user stories, and acceptance criteria.
• Collaborate with stakeholders and technical teams to implement requirements.
• Assist with user acceptance testing and deployment readiness.
• Troubleshoot system issues and document root causes.
• Support administration of HubSpot and related systems.
• Document current and future workflows and data mappings.

Skills

Business analysis

Requirements gathering

Cross-functional collaboration

UAT coordination

Education

Bachelor's degree in Business Administration, Information Systems, Computer Science, Finance, or related field

Tools

HubSpot

Jira

Confluence

Miro

Job description

BriteCap Financial LLC seeks a Business Systems Analyst to optimize HubSpot-driven lending operations. You will bridge business stakeholders and technical teams to ensure workflows, integrations, and processes reliably support our objectives in a hybrid work environment.

You will gather requirements, document business needs, troubleshoot issues, and drive automation and data quality improvements across departments, partnering with Engineering and third-party vendors.