Hybrid Business Process & Project Analyst — PMO & Usability

Energy Jobline ZR; Fairfax (VA); Hybrid; USD 90,000 - 130,000; Full time

Job summary

Xerox Holdings Corporation is seeking a Business Process & Project Analyst to drive operational improvements by gathering and documenting requirements for process and technology solutions. This hybrid role combines business analysis and project management to support PMO initiatives and manage small to mid-sized projects.

The ideal candidate will translate business needs into actionable requirements, facilitate workshops, and collaborate across stakeholders to ensure usable, efficient processes.

Qualifications

• Bachelor’s degree in Business Administration, Information Systems, or a related field.
• 5+ years of experience in business analysis, project management, or process improvement.
• Experience gathering and analyzing requirements for small to mid-sized projects.
• Experience supporting or managing small to mid-sized projects.
• Strong understanding of business process modeling and improvement methodologies.
• Ability to map workflows, analyze user interactions, and assess process usability.
• Excellent facilitation, communication, and interpersonal skills.

Responsibilities

• Collaborate with stakeholders to elicit, analyze, and document business requirements, functional specifications, and process flows.
• Conduct user-oriented discovery activities, map user journeys, and identify friction points in business processes.
• Facilitate workshops, interviews, and working sessions to gather insights and validate requirements.
• Translate business needs into clear, actionable requirements for operational and technical teams.
• Analyze current business processes to identify inefficiencies and recommend improvements.
• Partner with stakeholders to assess usability impacts of proposed changes and ensure processes remain user-centered.
• Support test planning and validation by reviewing test plans and validating test cases.

Skills

Business analysis

Facilitation

Communication

Stakeholder management

BA competencies

Education

Bachelor’s degree in Business Administration or Information Systems

Tools

Microsoft Office

Visio

LucidChart

Project

JIRA

Confluence

Job description

Xerox Holdings Corporation is seeking a Business Process & Project Analyst to drive operational improvements by gathering and documenting requirements for process and technology solutions. This hybrid role combines business analysis and project management to support PMO initiatives and manage small to mid-sized projects.

The ideal candidate will translate business needs into actionable requirements, facilitate workshops, and collaborate across stakeholders to ensure usable, efficient processes.