Hybrid Business Analyst - Process & Data Insights

WEC Energy Group; Chicago (IL); Hybrid; USD 68,000 - 118,000; Full time

Job summary

WEC Energy Group’s WEC Business Services LLC in Chicago is seeking a Process Management and Integration Business Analyst to support CSO by analyzing data and serving as a liaison between IT and business units for the Pragma CAD scheduling, dispatch, and field data collection system.

The role involves defining system scope, configuring enhancements, testing, and providing training support for shop personnel.

Qualifications

• Bachelor's degree or higher in Business Administration, Information Systems/Technology, Computer Science, or related field.
• Associate Business Analyst is an entry level position where experience is preferred.
• Strong analysis, decision making and problem solving skills.
• Excellent interpersonal and communication skills (written and verbal).
• Ability to work as part of a team and interact effectively with others.
• Excellent organizational skills with the ability to balance multiple tasks under time constraints.
• Experience with project management methodology preferred.
• Proficient in standard office software (MS Excel, Visio, Word).

Responsibilities

• Perform analysis on large amounts of complex data to provide the business with fact-based insights.
• Offer internal process and user/customer perspective of simplicity, efficiency, and effectiveness into design and analysis.
• Support departmental reporting, metrics, budgets, dashboards, and analytics.
• Make recommendations and present alternatives to address business needs or resolve impediments.
• System configuration and administration.
• Develop functional, process, and system documentation.
• Monitor system and process performance and elevate issues as appropriate.
• Influence, gather, define and document complex business requirements and processes.
• Develop test plan / test cases and coordinate user acceptance testing.
• Lead projects or process improvements.
• Serve as subject matter expert on systems, process, and user/customer impact.
• Prepare business cases and cost/benefit analysis.
• Work with cross-functional teams and contacts to ensure efficient process flow across organizational lines.
• Anticipate, interpret, and translate overall business/industry trends into proactive/actionable solutions.

Skills

Analytical thinking

Communication skills

Team collaboration

Problem solving

Microsoft Excel

Visio

SQL (Oracle SQL Developer)

Project management

Education

Bachelor's degree in Business Administration or Information Systems/Technology

Tools

Pragma CAD (PCAD)

IBM Maximo Work and Asset Management

Customer Information System

Job description

WEC Energy Group’s WEC Business Services LLC in Chicago is seeking a Process Management and Integration Business Analyst to support CSO by analyzing data and serving as a liaison between IT and business units for the Pragma CAD scheduling, dispatch, and field data collection system.

The role involves defining system scope, configuring enhancements, testing, and providing training support for shop personnel.