Hybrid Bodily Injury Claims Specialist

Liberty Mutual Insurance; Plano (TX); Hybrid; USD 65,000 - 85,000; Full time

Job summary

Liberty Mutual Insurance in Plano, TX, is seeking a Claims Specialist who will manage an assigned caseload from investigation through resolution in a hybrid work setting. You will evaluate liability, negotiate settlements, and interact with claimants, policyholders, and third parties while using up-to-date technology to deliver exceptional service.

This role requires at least 2 years of claims experience, a BS/BA degree or equivalent, and the ability to obtain licenses.

Qualifications

• BS/BA degree or equivalent work experience.
• Minimum of 2 years’ experience in claims adjustment, general insurance or formal claims training.
• Required to obtain and maintain all applicable licenses.
• Continuing education courses leading to industry certifications preferred (e.g., AEI, IIA, CPCU).
• Knowledge of claims investigation techniques, medical terminology and legal aspects of claims.

Responsibilities

• Manages an inventory of claims to evaluate compensability/liability.
• Establishes action plan based on case facts, best practices, protocols, regulatory issues and available resources.
• Plans and conducts investigations of claims to confirm coverage and to determine liability, compensability and damages.
• Assesses policy coverage for submitted claims and notifies the insured of any issues; determines and establishes reserve requirements, adjusting reserves, as necessary, during the processing of the claim, refers claims to the subrogation group or Special Investigations Unit as appropriate.
• Assesses actual damages associated with claims and conducts negotiations, within assigned authority limits, to settle claims.
• Experience in handling Bodily Injury Claims is required.
• Experience in handling litigated claims is preferred but not required.
• Performs other duties as assigned.

Skills

Claims adjustment

Bodily Injury

Negotiation

Licensing

Medical terminology

Education

BS/BA degree

Job description

Liberty Mutual Insurance in Plano, TX, is seeking a Claims Specialist who will manage an assigned caseload from investigation through resolution in a hybrid work setting. You will evaluate liability, negotiate settlements, and interact with claimants, policyholders, and third parties while using up-to-date technology to deliver exceptional service.

This role requires at least 2 years of claims experience, a BS/BA degree or equivalent, and the ability to obtain licenses.