Hybrid Billing Specialist: Claims & AR

Northwestern Medicine; Chicago (IL); Hybrid; USD 42,000 - 65,000; Full time

Job summary

Northwestern Medicine is seeking a Billing Coordinator to manage benefits verification, prior authorizations, denial/appeal workflows, and patient statements. The role covers charges, payments, and adjustments for services across NM Corporate Health Clinics, with attention to timely posting and accurate accounts receivable management.

Responsibilities include reviewing schedules, validating demographics, establishing payment plans, and providing superior customer service to patients and

Qualifications

• High school diploma or equivalent.
• Strong knowledge of insurance billing, ICD-10, and CPT coding.
• 3 years of physician office/medical billing experience.
• Clear verbal and written communication, ability to work independently.

Responsibilities

• Maintain accurate patient demographics and billing data in systems.
• Submit bills and invoices timely to clients, patients, and insurers.
• Follow up on denials, appeals, and outstanding receivables.
• Provide courteous customer service to patients and guarantors.
• Balance payment batches and reconcile deposits weekly.
• Adhere to HIPAA and corporate compliance.

Skills

Data entry

Microsoft Excel

Microsoft Word

Medical billing experience

Education

High school diploma

CPC or R Certificate

Job description

Northwestern Medicine is seeking a Billing Coordinator to manage benefits verification, prior authorizations, denial/appeal workflows, and patient statements. The role covers charges, payments, and adjustments for services across NM Corporate Health Clinics, with attention to timely posting and accurate accounts receivable management.

Responsibilities include reviewing schedules, validating demographics, establishing payment plans, and providing superior customer service to patients and