Hybrid Billing Project Manager & Training Lead

CFS; Chicago (IL); Hybrid; USD 130,000 - 170,000; Full time

Benefits offered by this job

20+ days PTO to start

401(k) plan

Pension

Health, dental, vision

Job summary

CFS, a global professional services firm based in Chicago, seeks a Billing Project Manager to lead cross‑functional billing initiatives. You will guide process and system improvements, provide training, and serve as the SME for billing across all offices.

The role combines operations, technology, project management, and training with frequent collaboration with senior Billing leadership. The position offers a base compensation target of $130,000–$170,000 plus bonus, with a typical 37.5‑hour work

Qualifications

• Bachelor's degree required in a related field
• Experience in professional services billing and finance operations
• Proven track record in high-volume billing environments across multiple locations
• Experience evaluating, developing and implementing billing process improvements
• Experience leading or facilitating cross-team billing, processes, and systems projects
• Technical experience with billing systems improvements/implementations
• Strong background in high-volume billing and financial management systems

Responsibilities

• Lead companywide billing enhancement projects and systems improvements
• Serve as the SME for billing processes and training across the firm
• Own strategy, requirements, planning, implementation, and training for billing initiatives
• Coordinate with Billing, Technology, Accounting, and senior leadership on initiatives
• Act as SME for billing technology and processes, supporting leadership and teams
• Develop and implement standardized billing practices and training documentation
• Assist with billing system implementations, upgrades, testing, and deployment
• Lead onboarding and training for Billing teams across offices nationwide

Skills

Billing operations

Financial systems

Process improvement

Project leadership

Stakeholder management

Technology implementation

High-volume billing

Education

Bachelor's Degree

Tools

Billing software suites

ERP systems

Job description

CFS, a global professional services firm based in Chicago, seeks a Billing Project Manager to lead cross‑functional billing initiatives. You will guide process and system improvements, provide training, and serve as the SME for billing across all offices.

The role combines operations, technology, project management, and training with frequent collaboration with senior Billing leadership. The position offers a base compensation target of $130,000–$170,000 plus bonus, with a typical 37.5‑hour work