Hybrid Benefits & Onboarding Specialist

FAC Services, LLC; Madison (WI); Hybrid; USD 65,000 - 90,000; Full time

Job summary

FAC Services, LLC is seeking a Benefits & Onboarding Administrator in Madison, WI to coordinate new hire onboarding and administer employee benefit programs. You will manage onboarding workflows, I-9 compliance, billing reconciliations, and open enrollment support, delivering accurate responses to questions via the Benefit Help Inbox.

The role requires a Bachelor’s degree and 3–5 years of benefit experience, strong communication, and proficiency with MS Office and HRIS systems.

Qualifications

• Bachelor’s degree in Business, Human Resources or related field.
• 3–5 years of related benefit experience.
• Strong communication and organizational skills.

Responsibilities

• Coordinate new hire onboarding workflows in the HCM system.
• Administer employee benefit programs and billing reconciliations.
• Manage I-9 compliance including audits and reverifications.
• Respond to benefit inquiries via the Benefit Help Inbox with timely resolutions.
• Assist with annual open enrollment and required filings.
• Maintain benefit records and data accuracy across systems.

Skills

Communication

Attention to detail

HR knowledge

Multitasking

Customer service

Education

Bachelor’s degree in Business or HR

Tools

MS Office

HRIS software

Payroll systems

Job description

FAC Services, LLC is seeking a Benefits & Onboarding Administrator in Madison, WI to coordinate new hire onboarding and administer employee benefit programs. You will manage onboarding workflows, I-9 compliance, billing reconciliations, and open enrollment support, delivering accurate responses to questions via the Benefit Help Inbox.

The role requires a Bachelor’s degree and 3–5 years of benefit experience, strong communication, and proficiency with MS Office and HRIS systems.