Hybrid Banking Associate: Teller & Accounts Desk

Countybank; Greer (SC); On-site; USD 36,000 - 48,000; Full time

Job summary

Countybank in Greer, SC is seeking a Universal Associate to deliver a wide range of banking services, from routine teller transactions to customer service at the account desk. This role emphasizes exceptional customer service and developing strong relationships with clients.

You will handle deposits and withdrawals, open/close accounts, process loan applications when needed, and support loan officers. The position requires professionalism, discretion, compliance with banking regulations, and the

Qualifications

• High School diploma required; associate's degree preferred.
• 2-3 years teller experience.

Responsibilities

• Provide outstanding customer service daily and support operations within the financial center.
• Process routine financial transactions such as deposits, withdrawals, check cashing, loan payments, cash advances, and wires.
• Accurately balance a cash drawer and handle currency and coin transactions.
• Open and close deposit accounts and safe deposit boxes.
• Complete onboarding for new customers following the 2x2x2 contact management protocol.
• Provide ongoing relationship servicing and assist with customer inquiries and problem resolution.
• Identify customer needs and recommend appropriate financial products and services.
• Support loan officers by handling small consumer loan requests as appropriate.
• Perform daily office functions including processing NSF items, past due reports, deposit and loan exceptions.
• Ensure compliance with all banking regulations and policies.
• Participate in sales campaigns and promotional activities, scheduling follow-ups as needed.
• Confidently identify sales opportunities and contribute to personal and team performance goals.
• Assist with special projects that support financial center initiatives.

Skills

Customer service

Relationship building

Cash handling

Account opening

Account closing

Loan assistance

Regulatory compliance

Teamwork

Education

High School Diploma

Associate's degree preferred

Job description

Countybank in Greer, SC is seeking a Universal Associate to deliver a wide range of banking services, from routine teller transactions to customer service at the account desk. This role emphasizes exceptional customer service and developing strong relationships with clients.

You will handle deposits and withdrawals, open/close accounts, process loan applications when needed, and support loan officers. The position requires professionalism, discretion, compliance with banking regulations, and the