Banking Solutions Specialist: Teller & Customer Services

SouthState Bank; Greenville (SC); On-site; USD 35,000 - 45,000; Full time

Job summary

SouthState Bank in Greenville, SC seeks a Universal Banker to serve as a full-service, single point of contact for customers’ financial needs. The role combines teller and financial services responsibilities to attract, expand, and retain customer relationships in branch operations.

Responsibilities include processing transactions, opening deposits, explaining bank policies, and promoting self-service options while adhering to banking regulations and security procedures.

Qualifications

• Experience in retail banking or teller roles preferred.
• Knowledge of bank policies and customer service standards.
• Familiarity with self-service banking options and related tech.

Responsibilities

• Process transactions for savings, checking and loan accounts with accuracy.
• Open new deposit accounts and explain bank products and services.
• Assist customers, resolve problems politely and refer to specialists when needed.
• Promote self-service channels and enroll customers in digital options.
• Maintain branch security, balance cash and follow procedures to reduce errors.

Skills

Customer service

Regulatory compliance

Attention to detail

Self-service enrollment

Cash handling

Job description

SouthState Bank in Greenville, SC seeks a Universal Banker to serve as a full-service, single point of contact for customers’ financial needs. The role combines teller and financial services responsibilities to attract, expand, and retain customer relationships in branch operations.

Responsibilities include processing transactions, opening deposits, explaining bank policies, and promoting self-service options while adhering to banking regulations and security procedures.