Hybrid BA/QA Analyst: Bridge Business & Tech Deliverables

Brown & Brown; Plano (TX); Hybrid; USD 80,000 - 110,000; Full time

Benefits offered by this job

Health benefits

401k

Tuition reimbursement

Mental health support

Paid time off

Job summary

Brown & Brown in Plano, TX is seeking a Hybrid Business Analyst / Quality Assurance Analyst to join our growing HubSpot delivery team. The role partners with business and technical stakeholders to elicit, document, test, and validate requirements and acceptance criteria.

You will lead requirements workshops, translate needs into epics and test cases, support UAT, manage defects, and help ensure solutions align with goals and quality expectations.

Qualifications

• 3-5+ years in business analysis, QA, software testing, or a similar hybrid delivery role.
• Experience writing clear requirements, user stories, acceptance criteria, test cases, and defect documentation.
• Familiarity with elicitation techniques (interviews, questionnaires, workshops, etc.).
• Ability to build strong relationships and collaborate with business stakeholders, developers, QA, and vendor partners.
• Experience with Agile/Scrum and Waterfall methodologies, including backlog refinement, UAT, and release readiness.

Responsibilities

• Lead requirements workshops with business and technical stakeholders across Agile and Waterfall
• Elicit, document, manage business/functional/technical/ data/security requirements for HubSpot implementation
• Translate requirements into epics, features, user stories, acceptance criteria, data mappings, and test scenarios
• Provide analytical guidance to stakeholders to ensure HubSpot capabilities meet business needs
• Support Agile delivery through backlog refinement, sprint readiness, and release activities
• Perform functional, integration, regression, migration, workflow, and UAT testing
• Track, prioritize, and triage defects; validate fixes and support retesting
• Serve as liaison between stakeholders, developers, QA, and external vendors
• Support change management, user adoption, training documentation, and release readiness
• Monitor KPIs and quality metrics to drive continuous improvement

Skills

Business analysis

Quality assurance

Software testing

Stakeholder management

Agile/Scrum

Education

Bachelor's degree

Tools

HubSpot

WordPress

Microsoft Visio

MS Office

APIs

Job description

Brown & Brown in Plano, TX is seeking a Hybrid Business Analyst / Quality Assurance Analyst to join our growing HubSpot delivery team. The role partners with business and technical stakeholders to elicit, document, test, and validate requirements and acceptance criteria.

You will lead requirements workshops, translate needs into epics and test cases, support UAT, manage defects, and help ensure solutions align with goals and quality expectations.