Hybrid Auto Estimator & Appraiser (Claims)

Plymouth Rock Assurance; Uniondale (NY); Hybrid; USD 63,000 - 82,000; Full time

Benefits offered by this job

Paid time off

Holidays

Tuition Reimbursement

Health insurance starts Day 1

Wellness program

Insurance discounts

401(k) employer contribution

Paid family leave

Licensure assistance

Job summary

Plymouth Rock Assurance in Uniondale, NY, seeks a Virtual Auto Estimator/Appraiser who will complete estimates from photos or video and process claim payments as needed. This role reports to our Uniondale office four days a week and can work remotely one day per week.

You will write accurate estimates, review and negotiate with customers and repair facilities, and ensure regulatory compliance. A bachelor’s degree and claims experience are required, with licenses obtained where state rules apply.

Qualifications

• Bachelor’s degree from a four year college or university.
• Related claims experience or knowledge of automobile parts and repair techniques, terminology and vehicle construction.
• Excellent communication (verbal and written) skills.
• A valid driver’s license is required.
• Obtaining Appraisal Licenses required for certain states.

Responsibilities

• Work in a Team Environment with our Virtual Estimating Team.
• Provide exceptional customer service ensuring that public relations are maintained at all times.
• Efficiently write accurate estimates based on photos and videos meeting production guidelines.
• Complete, review and reconcile supplemental repair estimates.
• Review and negotiate estimates with customers and or repair facilities.
• Document claim files with notes, evaluations and decision making process.
• Process claim payments as necessary.
• Evaluate vehicle condition for Total Loss Settlements.
• Adhere to state regulatory compliance.

Skills

Excellent communication

Verbal communication

Written communication

Education

Bachelor's degree

Job description

Plymouth Rock Assurance in Uniondale, NY, seeks a Virtual Auto Estimator/Appraiser who will complete estimates from photos or video and process claim payments as needed. This role reports to our Uniondale office four days a week and can work remotely one day per week.

You will write accurate estimates, review and negotiate with customers and repair facilities, and ensure regulatory compliance. A bachelor’s degree and claims experience are required, with licenses obtained where state rules apply.