Hybrid Auto Claims Trainee: Entry Level

CURE Auto Insurance (Citizens United Reciprocal Exchange); Princeton (NJ); Hybrid; USD 50,000 - 70,000; Full time

Benefits offered by this job

PTO days and holidays

FSA & HSA plans

Life and AD&D insurance

401(k) with company match

Voluntary benefits (legal services,pet

Identity & fraud protection

EAP for employees and families

Health & wellness perks

In-office events

Job summary

CURE Auto Insurance is seeking a motivated recent graduate to join its Claims Trainee Program in Princeton. You will gain hands-on experience across the Claims Department, learning auto claim fundamentals, customer service practices, and claim investigation while working with seasoned professionals.

The program emphasizes analytical thinking, communication skills, and cross‑functional collaboration, with classroom and on‑the‑job training.

Qualifications

• Bachelor's degree from an accredited four-year college or university required.
• Recent college graduates are encouraged to apply.
• No prior insurance experience required.
• Strong written and verbal communication skills.
• Excellent problem‑solving and analytical abilities.
• Strong organizational skills and attention to detail.
• Ability to learn new concepts quickly and apply them in a practical environment.
• Comfortable working in a fast‑paced environment while managing multiple priorities and deadlines.
• Customer‑focused mindset and professional demeanor.
• Ability to work effectively both independently and as part of a team.
• Interest in building a long‑term career in the insurance industry.
• Knowledge of automobile components, systems, repair procedures, or related options is a plus, but not required.

Responsibilities

• Learn the fundamentals of the auto insurance claim process from First Notice of Loss through claim resolution.
• Assist claims professionals with day-to-day assignments and claim-related activities.
• Communicate with customers, claimants, repair facilities, legal professionals, medical providers, and other parties to gather information needed to resolve claims.
• Document facts and details surrounding losses accurately and thoroughly.
• Learn how to review insurance policies and identify applicable coverages.
• Develop an understanding of vehicle damage, repair procedures, and determining whether a vehicle is repairable or a total loss.
• Identify and communicate potential claim concerns or red flags to experienced claims professionals and team leaders.
• Perform analytical work and assist with projects that support the Claims Department.
• Develop an understanding of how Claims interacts with Underwriting, Customer Service, Legal, and other areas of the organization.
• Participate in ongoing classroom, virtual, and hands‑on training.
• Maintain a high level of customer service and professionalism in every interaction.
• Meet established productivity, quality, and claim cycle‑time standards.
• Perform other related duties and special projects assigned.

Skills

Communication skills

Problem solving

Organization

Learning agility

Teamwork

Independence

Customer focus

Career in insurance

Auto knowledge

Education

Bachelor's degree

Job description

CURE Auto Insurance is seeking a motivated recent graduate to join its Claims Trainee Program in Princeton. You will gain hands-on experience across the Claims Department, learning auto claim fundamentals, customer service practices, and claim investigation while working with seasoned professionals.

The program emphasizes analytical thinking, communication skills, and cross‑functional collaboration, with classroom and on‑the‑job training.