Hybrid Associate Director - Reinsurance Client Advocate

Aon plc; New York (NY); Hybrid; USD 90,000 - 120,000; Full time

Benefits offered by this job

401(k) savings plan with employer

Employee stock purchase plan

Long-term incentive awards

Medical, dental and vision insurance

Paid time off including holidays and 2

Job summary

Aon plc in the United States seeks an Associate Director - Client Advocate II for reinsurance broking and client engagement. This hybrid role offers flexibility to work from our New York City, Chicago or Atlanta offices and with virtual options.

You will lead submissions, coordinate with clients and brokers, review claims data, mentor colleagues, and drive continuous improvements in service and compliance across teams.

Qualifications

• 10+ years of experience in commercial insurance or reinsurance.
• Bachelor's degree in Business Administration, Risk Management, or related field, or equivalent professional experience.
• Proven experience in complex account management with high-volume transactional requests.
• Exposure to loss run analysis and client insurance submissions.
• Excellent interpersonal and communication skills (written, verbal, active listening).
• Strategic and analytical thinking with problem-solving creativity.
• Accuracy, thoroughness, and strong attention to detail.
• Strong leadership and project management skills.
• Proven ability to mentor and develop team members.
• Understanding and communication of broader Aon initiatives, goals, and focus.

Responsibilities

• Learn and retain knowledge of the reinsurance broking process without supervision.
• Receive submissions from clients and manage invoicing.
• Coordinate quotes from reinsurers and present to clients.
• Support pre and post reinsurance placements.
• Prepare and review reinsurance submissions using Aon's systems.
• Lead and train other client advocates in compliance and guidelines.
• Set team targets and monitor performance metrics.
• Maintain and strengthen relationships with cedents and reinsurers.
• Ensure effective communication between clients, brokers, and markets.

Skills

Account management

Communication

Leadership

Analytical thinking

Loss run analysis

Mentoring

Industry knowledge

Negotiation

Project management

Education

Bachelor's degree in Business Administration or Risk Management

Job description

Aon plc in the United States seeks an Associate Director - Client Advocate II for reinsurance broking and client engagement. This hybrid role offers flexibility to work from our New York City, Chicago or Atlanta offices and with virtual options.

You will lead submissions, coordinate with clients and brokers, review claims data, mentor colleagues, and drive continuous improvements in service and compliance across teams.