Hybrid Animal Pharmacy Customer Care Agent

Wedgewood Pharmacy; Manhattan (KS); Hybrid; USD 25,000 - 28,000; Full time

Benefits offered by this job

Health benefits

Dental

401k

Life insurance

Disability

Voluntary insurance

PTO

Growth opportunities

Job summary

Wedgewood Pharmacy in Manhattan, KS is seeking an Animal Pharmacy Customer Service Call Center Agent to support pets and their owners. You will handle inbound/outbound calls, enter prescriptions, and navigate multiple systems with accuracy.

The role is hybrid after onboarding, with a starting pay of $18–$20 per hour, bonuses, and opportunities to earn more as you grow. Training toward a Kansas Pharmacy Tech license is provided.

Qualifications

• High school diploma required.
• Experience in data entry and handling high-volume calls.
• Strong attention to detail and procedures.
• Ability to communicate clearly and persuasively.

Responsibilities

• Handle inbound and outbound calls and written inquiries.
• Enter prescriptions and patient data into multiple systems.
• Collaborate with pharmacy and fulfillment teams to resolve issues.
• Maintain accurate records and deliver compassionate service.

Skills

Data entry

Multitasking

High-volume calls

Call center experience

Attention to detail

Effective communicator

Education

High school diploma

Tools

Microsoft Office

Outlook

Excel

Job description

Wedgewood Pharmacy in Manhattan, KS is seeking an Animal Pharmacy Customer Service Call Center Agent to support pets and their owners. You will handle inbound/outbound calls, enter prescriptions, and navigate multiple systems with accuracy.

The role is hybrid after onboarding, with a starting pay of $18–$20 per hour, bonuses, and opportunities to earn more as you grow. Training toward a Kansas Pharmacy Tech license is provided.