Hybrid AML Tech Support Specialist — SAS Viya

Experis Technology Group; Chicago (IL); Hybrid; USD 75,000 - 95,000; Full time

Job summary

ManpowerGroup’s Experis division in Chicago, IL is seeking an Applications Support Specialist focused on Compliance Technology to support SAS Viya AML systems, ensuring availability, performance, and accurate data flow.

You will provide L2/L3 support, write complex SQL queries, manage incidents, monitor batch processes, and collaborate with Compliance, Data Engineering, and vendors to apply patches and releases.

Qualifications

• 3+ years of technical application support or system administration experience in a corporate or financial services environment.
• Direct exposure to or hands-on experience supporting SAS Viya or related SAS/AML compliance tools is strongly preferred.
• Basic understanding of AML, KYC, or financial crime compliance workflows.
• Strong analytical and communication skills; ability to translate technical issues for business partners and senior management.
• Experience in a corporate/financial services environment is advantageous.

Responsibilities

• Provide L2/L3 application support for central Compliance Technology platforms, focusing on the SAS Viya Anti-Money Laundering (AML) system.
• Write, optimize, and execute complex SQL queries to troubleshoot data flow issues, research system exceptions, validate transactions, and perform database maintenance.
• Triage, investigate, and resolve application bugs, performance bottlenecks, and system outages within SLA targets.
• Monitor daily batch processes, data ingestion pipelines, and job schedules supporting AML transaction monitoring and regulatory reporting.
• Collaborate with Compliance business users, Data Engineering, Infrastructure, and software vendors to coordinate updates, patches, and feature releases.

Skills

SQL

Application Support

AML Platform

Domain Knowledge AML

Problem Solving

Tools

SAS Viya

Job description

ManpowerGroup’s Experis division in Chicago, IL is seeking an Applications Support Specialist focused on Compliance Technology to support SAS Viya AML systems, ensuring availability, performance, and accurate data flow.

You will provide L2/L3 support, write complex SQL queries, manage incidents, monitor batch processes, and collaborate with Compliance, Data Engineering, and vendors to apply patches and releases.