Hybrid AI Product Manager: Lead Pilot Programs & Backlogs

Jack Henry & Associates, Inc.; Springfield (MO); Hybrid; USD 140,000 - 190,000; Full time

Job summary

Jack Henry & Associates, Inc. in Springfield, MO is seeking a Product Manager Advisor who balances tactical sprint execution with hands-on product discovery and commercialization.

This role expands internal and external beta programs for our AI Gateway and upcoming AI platform products. You will translate high-level strategy into prioritized backlogs, write clear user stories, test feasibility with Engineering, and support GTM readiness.

Qualifications

• Must have 10 years of experience in building software or platform products.
• Hands-on experience running client betas, user testing, or early-adopter programs.
• Translates high-level product strategy into prioritized backlogs, clear user stories, and actionable product releases.
• Pivots quickly based on real-time feedback, shifting AI capabilities, and evolving governance standards while maintaining sprint velocity.
• Leverages user interaction data and model accuracy metrics to validate product performance and measure commercial value.
• Experience working in highly regulatory environments.
• Must be able to travel up to 25% to attend internal or external business meetings, training and/or professional conferences.

Responsibilities

• Lead internal and external client beta programs for the AI Gateway and platform products; establish feedback loops to refine workflows, resolve adoption friction, and validate usability.
• Own, prioritize, and sequence the product backlog. Help write clear user stories and acceptance criteria granular enough for sprint execution, defining the team’s "definition of done."
• Partner directly with Architecture and Engineering to test feature feasibility, evaluate compute trade-offs, and translate technical capabilities into actionable requirements.
• Assist product leadership with GTM readiness by providing clear feature documentation, tracking beta metrics, and coordinating with onboarding and support teams.

Skills

Product management

Backlog ownership

User stories

Beta programs

Agile development

Regulatory experience

Travel up to 25%

Education

Bachelor's degree in computer science, Business or Information Systems

Job description

Jack Henry & Associates, Inc. in Springfield, MO is seeking a Product Manager Advisor who balances tactical sprint execution with hands-on product discovery and commercialization.

This role expands internal and external beta programs for our AI Gateway and upcoming AI platform products. You will translate high-level strategy into prioritized backlogs, write clear user stories, test feasibility with Engineering, and support GTM readiness.