Role overview
Build production AI applications for enterprise customers across Latin America, serving as a technical partner from discovery through delivery. This customer-facing position combines applied machine learning and agent development with workshops, project guidance, and collaboration across customer and internal teams. It is remote across the LATAM region and reports to a regional sales director.
Responsibilities
- Lead customer discussions to understand business requirements and shape them into robust AI solutions.
- Architect and integrate intelligent agents for multi-step workflows, including automation informed by logs, APIs, and other infrastructure signals.
- Develop retrieval-augmented generation pipelines that ground language model behavior in customer-specific knowledge.
- Guide projects through data preparation, model development, deployment, monitoring, and optimization.
- Work alongside customer data science teams and internal solutions, engineering, and product groups to integrate solutions and enable customers to build applications.
- Share customer feedback with product teams and maintain clean, scalable Python implementations.
Requirements
- Five or more years of hands-on AI/ML engineering or backend systems experience, with recent exposure to language models or agents.
- Strong Python skills and a track record building scalable backend services or APIs.
- Working expertise in machine learning, deep learning, generative AI, language model platforms, and agent frameworks such as LangChain, LangGraph, or CrewAI.
- Experience with vector databases such as Pinecone, Weaviate, or FAISS.
- Ability to partner with enterprise stakeholders, present technical material, work independently, and manage multiple projects.
- Full professional proficiency in Spanish and English (ILR 4 / CEFR C1 or higher); customer conversations, workshops, and deliverables are in Spanish, while internal collaboration is in English.
Nice to have
- Cloud platform experience, MLOps knowledge, or a background in AI services or startups.
Benefits and work setup
- Remote work across Latin America, with an opportunity to help establish a new business area.