Hybrid Accounts Receivable Follow-Up Specialist

Baptist; Memphis (TN); Hybrid; USD 45,000 - 60,000; Full time

Job summary

Baptist is seeking an Accounts Receivable Follow Up Specialist in Memphis, TN. This hybrid role requires 50% in-office and 50% remote work with a rotating schedule to accommodate.

The specialist will perform collections, follow-up on outstanding balances, and ensure timely adjudication for net and gross receivables within the Revenue Cycle department. Responsibilities include contacting payers, documenting actions in the EMR, resolving denials, and maintaining compliance with health plan

Qualifications

• Must have experience in healthcare settings or related coursework.
• At least 1 year experience in a physician’s office or hospital setting.
• Proficiency with PC, keyboarding, and Microsoft Office is expected.

Responsibilities

• Perform online account status checks and contact payers for follow-up on balances.
• Document patient account notes and payment status in EMR.
• Submit appeals, correct account information, and coordinate records to secure payment.
• Resolve denials by providing required information to payers.
• Monitor work queues and collaborate with departments for timely resolutions.

Skills

Communication skills

Typing

Financial counseling skills

Insurance billing knowledge

Medical terminology knowledge

Education

Healthcare Administration/Finance related degree (preferred)

Tools

EMR system

Microsoft Office

10-key typing

Job description

Baptist is seeking an Accounts Receivable Follow Up Specialist in Memphis, TN. This hybrid role requires 50% in-office and 50% remote work with a rotating schedule to accommodate.

The specialist will perform collections, follow-up on outstanding balances, and ensure timely adjudication for net and gross receivables within the Revenue Cycle department. Responsibilities include contacting payers, documenting actions in the EMR, resolving denials, and maintaining compliance with health plan