Hybrid Academic Advisor for Returning Adults & CU Complete

University of Colorado Boulder; Boulder (CO); Hybrid; USD 55,000 - 62,000; Full time

Benefits offered by this job

Healthcare benefits

Tuition assistance

Retirement plan

Eco Pass transit

Job summary

The University of Colorado Boulder’s Division of Continuing Education is seeking an Academic Advisor to support CU Complete returning adult learners and other students. This full‑time role reports to the Assistant Director of Student Success and focuses on helping students navigate university systems, policies, and long‑term planning.

The Academic Advisor informs prospective and current students about Division and university programs, collaborates with colleagues, and contributes to student

Qualifications

• Bachelor’s degree from an accredited institution.
• 3+ years of professional experience in a higher educational setting.
• Passion for working with non-traditional students, including returning adult learners.
• Strong communication and collaboration skills across teams.

Responsibilities

• Serve as point of contact and primary academic advisor for all CU Complete students.
• Assist both degree and non‑degree‑seeking students in formulating their educational goals and elucidating the requirements necessary to meet those goals through in‑person, phone and Zoom appointments, as well as email.
• Work closely with departmental advisors to determine degree requirements for returning adult learners.
• Review students’ academic records and discuss appropriate courses.
• Conduct academic troubleshooting sessions with degree‑seeking and non degree‑seeking students facing academic warning, suspension, and/or dismissal.
• Refer students to appropriate student support services, such as career advising, financial aid, disability services, academic coaching, psychological counseling, the Office of Admissions, etc.
• Develop trusting and supportive relationships with individual students.
• Master and maintain knowledge of all Continuing Education policies, programs, and processes.
• Master and maintain knowledge of all College/School/Program policies and processes, particularly as they pertain to students in academic difficulty, international students, athletes, and students with disabilities.
• Actively engage in Student Services team collaboration, including making appropriate referrals and using role expertise to creatively resolve student challenges.

Skills

Academic advising

Student counseling

Communication skills

Diversity & inclusion

Team collaboration

Organizational skills

Education

Bachelor's degree

Tools

University SIS

Job description

The University of Colorado Boulder’s Division of Continuing Education is seeking an Academic Advisor to support CU Complete returning adult learners and other students. This full‑time role reports to the Assistant Director of Student Success and focuses on helping students navigate university systems, policies, and long‑term planning.

The Academic Advisor informs prospective and current students about Division and university programs, collaborates with colleagues, and contributes to student