Hy-Chi Dept Clerk: Fast-Paced Customer Service

Hyvee.io; Blue Springs (MO); On-site; USD 17,000 - 21,000; Full time

Job summary

Hy-Vee is seeking a Hy-Chi Department Clerk to fill customer orders, stock and replenish products, and maintain a clean, organized workspace in a fast-paced department. You will engage customers with a friendly approach and ensure accurate handling of orders and payments.

The role emphasizes teamwork, sanitation, and adherence to Hy-Vee guidelines while supporting daily operations and delivering quality service to shoppers.

Qualifications

• Customer service orientation and willingness to learn
• Attention to details in following instructions and handling payments
• Basic math for handling orders and cash
• Clear communication with customers and teammates
• Apply sanitation and food safety standards in a food-service setting

Responsibilities

• Deliver outstanding customer service by greeting every customer with a smile, taking orders at the Hy-Chi counter, and assisting them with their needs throughout the store
• Review orders for the day and ensure an adequate food supply is ready and on hand by developing or following a production list
• Prepare, finish, and replenish product as necessary and pull product from the cooler or freezer to prepare for cooking
• Review the status and appearance of food for freshness and maintain quality standards throughout the shift
• Check in product, put product away, and review invoices as needed
• Run the department register, receive payment, and make change as applicable
• Practice proper sanitation procedures and keep the work area clean, neat, and safe at all times
• Remove trash in a timely manner and wash dishes as necessary
• Order product and supplies and price product for customers as needed
• Answer the phone promptly and provide friendly, helpful service to customers who call, including taking customer orders
• Follow Hy-Vee's dress code, hygiene standards, and all department and company guidelines
• Pitch in with other tasks or special projects as they come up

Skills

Customer service

Attention to detail

Basic math

Clear communication

Sanitation/food safety

Education

High school diploma or equivalent

Job description

Hy-Vee is seeking a Hy-Chi Department Clerk to fill customer orders, stock and replenish products, and maintain a clean, organized workspace in a fast-paced department. You will engage customers with a friendly approach and ensure accurate handling of orders and payments.

The role emphasizes teamwork, sanitation, and adherence to Hy-Vee guidelines while supporting daily operations and delivering quality service to shoppers.