Hy-Chi Cook

Hy-Vee, Inc.; Newton (IA); On-site; USD 28,000 - 35,000; Full time

Job summary

A leading company in the grocery sector is seeking a Hy-Chi Cook to prepare food and provide excellent customer service. This role involves working in a fast-paced environment, ensuring food quality, and maintaining a positive company image. Candidates should be able to follow instructions and work as part of a team, with training provided for the right individual.

Qualifications

• High school diploma or equivalent; training provided.
• Ability to follow detailed instructions and perform basic math.
• Ability to exert up to 50 pounds occasionally.

Responsibilities

• Prepare various foods for the Hy-Chi department.
• Provide courteous and efficient customer service.
• Maintain hygiene and dress guidelines.

Skills

Customer focused

Ability to follow instructions

Teamwork

Education

High school diploma or equivalent

Tools

Wok

Knives

Cutting boards

Job description

Join to apply for the Hy-Chi Cook role at Hy-Vee, Inc.

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Join to apply for the Hy-Chi Cook role at Hy-Vee, Inc.

Additional Considerations (if Any)
Night & Weekend Shifts Required

At Hy-Vee, our people are our strength. We promise “a helpful smile in every aisle,” and those smiles come from a workforce that is fully engaged and committed to supporting our customers and each other.

Job Description

Job Title: Hy-Chi Department Cook

Department: Hy-Chi

FLSA: Non-Exempt

General Function

As an Hy-Chi Department Cook, this position is responsible for preparing various foods for the Hy-Chi department, including food in hot and cold cases. You will ensure a positive company image by providing courteous, friendly, and efficient customer service to customers and team members.

Core Competencies

• Partnerships
• Growth mindset
• Results oriented
• Customer focused
• Professionalism

Reporting Relations

Accountable to: District Store Director; Store Manager; Assistant Managers of Store Operations, Perishables, Health Wellness Home; Food Service Director; Hy-Chi Department Manager; Assistant Hy-Chi Department Manager; Service Managers

Positions reporting to you: None

Primary Duties and Responsibilities

• Provide prompt, efficient, and friendly customer service, exhibiting caring, concern, and patience in all interactions.
• Greet customers with a smile, whether in your department or elsewhere in the store.
• Learn customers’ names and address them by name whenever possible.
• Assist customers by escorting them, securing out-of-reach products, loading/unloading heavy items, and passing along suggestions or requests.
• Answer the telephone promptly and provide friendly, helpful service.
• Work with co-workers as a team to ensure customer satisfaction and a positive work environment.
• Prepare wok dishes: clean with water, heat to appropriate temperature, add oil for cooking.
• Cook soups first, then meats.
• Prepare vegetables and sauces, adding spices as needed.
• Combine ingredients with meat.
• Place food in hot cases, monitor, and refill as necessary.
• Order products and supplies as needed or notify the department head.
• Clean work area at the end of shift.
• Fill cold case with fresh-made food.
• Prepare items for the next day, such as meats in the freezer.
• Understand all aspects of the Hy-Chi kitchen operations.
• Maintain adherence to hygiene and dress guidelines.
• Follow company policies and store guidelines.
• Report to work as scheduled and on time.

Secondary Duties and Responsibilities

• Check rice as time permits.
• Take customer orders at the Hy-Chi counter when necessary.
• Assist in other store areas as needed.
• Perform other duties and projects as required.

Knowledge, Skills, Abilities, and Worker Characteristics

• Ability to follow detailed written or verbal instructions.
• Ability to perform basic math operations.
• Ability to understand and follow instructions, write identifying info, and request supplies orally or in writing.

Education and Experience

High school diploma or equivalent; training provided.

Physical Requirements

• Ability to exert up to 50 pounds occasionally, 20 pounds frequently, and 10 pounds constantly.
• Visual requirements include vision from more than 20 inches and less than 20 feet, with or without correction, and color vision.
• Physical activities include balancing, kneeling, reaching, standing, walking, pushing, pulling, finger dexterity, lifting, grasping, talking, hearing, and repetitive motions.

Working Conditions

Exposed to noise, temperature extremes, and cleaning chemicals. Fast-paced environment with pressure to meet deadlines.

Equipment Used

Wok, spoons, buckets, knives, cutting boards.

Contacts

Daily contact with store personnel, customers, and the public.

Are you ready to smile? Apply today.