HVAC Warranty Technician

West Coast Heating, Air Conditioning, and Solar; California (MO); On-site; USD 50,000 - 70,000; Full time

Job summary

A reputable HVAC service company in California is seeking an experienced HVAC Warranty Technician to support service, maintenance, and installation teams. The ideal candidate has over 5 years of hands-on HVAC experience, strong troubleshooting skills, and a commitment to exceptional customer service. Responsibilities include diagnosing warranty issues, documenting service work, and providing technical support to fellow technicians. If you are dedicated to quality work and support, apply with your resume and cover letter.

Qualifications

• 5+ years of hands-on experience in HVAC service and/or installation.
• Strong troubleshooting and diagnostic skills across residential systems.
• Ability to create clear, concise, and accurate service documentation.
• EPA Certification is a MUST.

Responsibilities

• Perform warranty and recall service work across HVAC Service/Maintenance and Installation departments.
• Diagnose, troubleshoot, and complete repairs with a high level of accuracy.
• Provide technical support to HVAC technicians in the field.
• Document service work thoroughly, including warranty-related forms in ServiceTitan.
• Communicate recall-related findings to managers within 24 hours.

Skills

Troubleshooting

Communication

Interpersonal skills

Customer service

Training and mentoring

Tools

ServiceTitan

Job description

West Coast Heating, Air and Solar are seeking an experienced and detail-oriented HVAC Warranty Technician to support our Service, Maintenance, and Installation teams. This role is ideal for a seasoned HVAC professional who enjoys troubleshooting complex issues, supporting team development, and ensuring a high-quality customer experience.

Position Overview

The HVAC Warranty Technician plays a critical role in diagnosing and resolving warranty and recall-related issues across both service and installation functions. This position requires strong technical expertise, clear communication, and a passion for training and continuous improvement.

Key Responsibilities

• Perform warranty and recall service work across HVAC Service/Maintenance and Installation departments
• Diagnose, troubleshoot, and complete repairs with a high level of accuracy
• Provide technical support and guidance to HVAC technicians in the field
• Document service work thoroughly, including completion of warranty-related forms in ServiceTitan
• Communicate recall-related findings to appropriate managers within a 24-hour timeframe
• Collaborate with managers to identify trends and training opportunities
• Support continuous improvement by contributing to issue resolution and process refinement
• Engage with manufacturer technical support when needed
• Assist the Service department during high-demand periods

Qualifications

• 5+ years of hands-on experience in HVAC service and/or installation
• Strong troubleshooting and diagnostic skills across residential systems
• Ability to create clear, concise, and accurate service documentation
• Experience working with ServiceTitan or similar field service software (preferred)
• Strong communication and interpersonal skills
• Ability to train, mentor, and support fellow technicians
• Commitment to delivering exceptional customer service
• Ability to pass a background check and drug test
• EPA Certification is a MUST

How to Apply

If you are a skilled and dedicated HVAC Warranty Technician looking to join a reputable company with opportunities for growth and development, we want to hear from you! Please submit your resume and a cover letter detailing your experience and qualifications to [e-mail] or submit a form.