HVAC Truck Based Mechanic Foreman Technical Team Lead

Johnson Controls, Inc.; Columbia (SC); On-site; USD 65,000 - 100,000; Full time

Benefits offered by this job

Union benefits

Job summary

Johnson Controls, Inc. is seeking a HVAC Truck Based Mechanic Foreman Technical Team Lead to oversee field technicians, coordinate service delivery, and ensure safe, compliant operations at customer sites.

You will lead by example, mentor technicians, and drive quality outcomes during service calls. Responsibilities include directing day-to-day activity, performing maintenance and repairs on HVAC systems and Building Control Systems, and providing Level 1 technical support while maintaining

Qualifications

• 5+ years of commercial HVAC or mechanical troubleshooting experience.
• Demonstrated field leadership experience and ability to coordinate the work of other employees and contractors at customer sites.
• Strong verbal and written communication skills.
• Ability to explain technical information to both technical and non-technical audiences.
• Accurate documentation habits and strong customer-facing professionalism.

Responsibilities

• Lead day-to-day field activity for truck-based HVAC technicians and coordinate work at customer sites.
• Perform preventive maintenance, repair, installation, and replacement of HVAC equipment and Building Control Systems.
• Provide Level 1 technical support and escalation for complex service issues.
• Coach and mentor branch technicians, supporting their technical development in the field.
• Support quoting, estimates, scheduling, service completion, and documentation.

Skills

Verbal communication

Written communication

Independent work

Documentation

Customer-facing

Education

Mechanical Journeyman License

Licenses to work with refrigerants

Valid driver’s license

Job description

HVAC Truck Based Mechanic Foreman Technical Team Lead

Johnson Controls is a global leader in smart, healthy and sustainable buildings. In this field leadership role, you will help customers keep HVAC systems and Building Control Systems operating safely, reliably, and efficiently while supporting a strong culture of service and teamwork.

Role Overview

This truck-based leadership position is ideal for a hands-on HVAC professional who can balance technical service, customer communication, and field coordination. You will lead by example, support technicians in the field, and help deliver quality outcomes at the time of service.

Key Responsibilities

• Lead day-to-day field activity for truck-based HVAC technicians and support the coordination of work at customer sites.
• Perform preventive maintenance, repair, installation, and replacement of HVAC mechanical equipment and Building Control Systems.
• Provide Level 1 technical support and serve as an escalation point for more complex service issues.
• Coach and mentor branch technicians while supporting their technical development in the field.
• Support quoting, estimates, scheduling, service completion, and accurate project and service documentation.
• Communicate clearly with customers and internal teams to provide practical solutions and outcomes at the time of service.
• Provide safety leadership and instruction to technicians and subcontractors while ensuring work meets applicable state, local, and federal requirements.

How You Will Do It

• Success in this role depends on strong field presence, sound judgment, and consistent follow-through.
• Own the outcomeby delivering safe, compliant work and taking accountability for service results.
• Stay close to the workby coordinating directly with technicians and customers, removing obstacles, and keeping service moving.
• Improve every daythrough candid communication, practical problem-solving, and disciplined follow-up on open issues.
• Win as one teamby sharing knowledge, building trust across field teams and internal partners, and respecting different perspectives.
• Use your technical expertise to guide field decisions, support troubleshooting, and help resolve issues efficiently on site.
• Maintain clear communication so technicians, customers, dispatch, and other stakeholders stay aligned on priorities and expectations.

Qualifications

• Mechanical Journeyman License.
• 5+ years of commercial HVAC or mechanical troubleshooting experience.
• Demonstrated field leadership experience and the ability to coordinate the work of other employees and contractors at customer sites.
• Valid driver's license.
• Appropriate licenses to work with refrigerants.
• Boiler and steam operational and service knowledge.
• Strong verbal and written communication skills.
• Ability to explain technical information to both technical and non-technical audiences.
• Ability to work independently while managing competing priorities in a field service environment.
• Accurate documentation habits and strong customer-facing professionalism.

Nice to Have

• Experience with industrial HVAC chiller systems, plumbing, pipefitting, security and fire, or other mechanical equipment service work.
• Computer literacy and comfort using field service technology.
• Experience supporting quotes, scheduling, and pull-through work.
• Additional hands-on experience in residential, light commercial, or industrial service environments.

Why Join Us

You will join a team that values safety, service quality, and technical growth. This is a bargaining unit position with benefits provided through the applicable local labor union and collective bargaining agreement. It is also a chance to lead from the front, support customer outcomes, and help develop the next generation of field technicians.

If you are ready to bring your HVAC leadership and technical expertise to a role where your work has a direct impact, we encourage you to apply.

Pay Range: $40.73 hourly rate determined by the CBA/rate sheet. Benefits are provided through a local labor union aligned with a collective bargaining agreement. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers.