HVAC Technical Support Rep - FL

Rheem; Florida; Hybrid; USD 48,000 - 64,000; Full time

Job summary

Rheem is seeking a Residential HVAC Technical Support Rep to deliver technical training, provide remote and on-site support, and resolve customer issues for channel partners. The role supports Residential HVAC, hydronic, and domestic water-heating products, strengthening the capabilities of internal and external partners.

Based in Florida, serving the southeastern district, the position requires clear communication, business judgment and the ability to influence across functions to resolve

Job description

LOCATION REQUIREMENT: Field/Remote-based but must reside in Florida and be near a major U.S. airport.

At Rheem, we are dedicated to bringing comfort to people’s lives. As a leading global manufacturer of heating, cooling, and water heating equipment, we are innovating all-new ways to deliver just the right temperature while saving energy, water and supporting a more sustainable future. It is an exciting challenge that requires a team of talented, passionate people with a diverse set of skills. From engineers to accountants, sales professionals to support experts, Rheem depends on people to power our innovations. Join Rheem - and help shape the future of products that impact lives—every day.

This Residential HVAC Technical Support Rep delivers technical training, provides remote and on-site support, and resolves customer issues for channel partners. The role supports Residential HVAC, hydronic, and domestic water-heating products; strengthens the capabilities of internal and external partners; and collaborates across functions to identify, communicate, and resolve product, quality, warranty, and consumer concerns. Success requires sound business judgment, strong technical expertise, clear communication, and the ability to lead through influence.

This position will serve our southeastern district. This position is field based in Florida and must be based near a major US airport.