HVAC Service Technician - Mitchell, SD

APi Group Inc.; Mitchell (SD); On-site; USD 42,000 - 58,000; Full time

Benefits offered by this job

Health, Dental and Vision Insurance

Matching 401K

Profit Sharing

Employee Stock Purchase Plan

PTO and Holiday pay

Employee Stock Purchase Plan

PTO

Holiday pay

Job summary

A leading mechanical contractor in South Dakota is seeking qualified HVAC Service Technicians to service and develop accounts in the Mitchell area. The role involves skilled service, repair, and installation of HVAC systems. Candidates should hold an HVAC Degree or equivalent experience, with a strong focus on customer service and technical skills. The position offers competitive pay with benefits including health insurance, 401K, and profit sharing. Join our team in delivering high-quality service to our clients.

Qualifications

• Experience in installation, maintenance, troubleshooting, and repair of HVAC systems.
• 2-5 years of mechanical experience or equivalent training.
• Must possess applicable certifications and a valid driver's license.
• Must possess applicable certifications, licenses, and valid driver's license in good standing.
• Ability to read and comprehend safety policies and procedure manuals.
• Complete assigned work orders in a timely manner and communicate work order status.
• Comply with codes, regulations, and safety policies.
• Daily local travel between properties.
• Experience providing superior customer service.

Responsibilities

• Service existing accounts and develop new accounts.
• Complete preventative maintenance and repairs per work order.
• Maintain timely communication with customers and support teams.
• Complete work orders, submit service reports and quality inspection images/reports.
• Obtain necessary materials and supplies to complete tasks.
• Maintain timely communications with customers and internal support teams.
• Provide exceptional customer service to maintain and strengthen client relationships.

Skills

Customer service skills

Knowledge of HVAC systems

Ability to work independently

Technological proficiency (tablet, smartphone)

Effective communication

Team collaboration

Education

1 or 2-Year HVAC Degree or equivalent experience

HVAC certification/license

Tools

Tablet

Smartphone

Job description

South Dakota’s premier mechanical contractor is seeking qualified HVAC Service Technicians to service existing accounts and develop new accounts in the Mitchell, South Dakota market area. Our service technicians provide skilled service, repair, installation, and commissioning to a variety of new and existing HVAC mechanical systems in commercial, industrial, manufacturing, and residential settings. Our service technicians enjoy top pay and an excellent benefit package. Benefits include Health, Dental and Vision Insurance, matching 401K, Profit Sharing, Employee Stock Purchase Plan, PTO and Holiday pay. Tessiers is an APi Group company. For more information about our company, visit www.tessiersinc.com. EOE.

Job Specifics:

• Display quality customer Service skills.
• Working knowledge of systems and troubleshooting
• Capable of working independently
• Strives for positive metrics results.
• Completes preventative maintenance and repairs per work order requirements. Self performs the following duties in compliance with company procedures, regulatory requirements, and safety standards.
• Fully utilizes technology (tablet, smartphone) to:
• Access and complete work orders including notes on services provided.
• Create and submit Service Reports and Quality Inspection images and reports.
• Submit timesheets & expense reports.
• Obtains necessary materials and supplies to complete all tasks.
• Creates a positive climate with the client, provides and generates customer satisfaction.
• Maintains timely and consistent communications with customers and internal support teams.
• Provide exceptional customer service with the goal of maintaining and strengthening client relationships and agreements.
• Contribute and work well with a strong, enthusiastic team.

Qualifications and Experience:

• 1 or 2-Year HVAC Degree or equivalent experience.
• Experience in the installation, maintenance, troubleshooting and repair of building mechanical systems, including HVAC systems.
• Two to five years of mechanical experience, or equivalent combination of training, education, and experience.
• Must possess applicable certifications, licenses, and valid driver's license in good standing.
• Ability to read and comprehend instructions including, but not limited to, safety policies and procedure manuals.
• Complete assigned work orders in a timely manner and communicate work order status.
• Comply with all applicable codes, regulation, governmental agencies, and Company directives related to building operations and work safety.
• Performs assigned day-to-day repairs, emergency, and preventive maintenance.
• Maintain adequate knowledge of and always comply with OSHA (Occupational Safety & Health Act) standards and Company Safety policies.
• Daily local travel between properties.
• Experience providing superior customer service.

Physical Requirements:

• Regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl; and talk or hear.
• Frequently required to climb or balance. Regularly lift and/or move up to 25 pounds, frequently lift and/or move up to 50 pounds, and occasionally lift and/or move up to 75 pounds.

Equal Opportunity Employer, including disabled and veterans.