HVAC Service Technician (Mid to Senior Level)

Pacific Rim Mechanical Contractors, Inc.; United States; Hybrid; USD 50,000 - 70,000; Full time

Benefits offered by this job

Full benefits

Matching 401(k)

Paid Time Off

Paid Holidays

Job summary

A premier mechanical contractor is seeking an HVAC Service Technician with a minimum of 4 years of HVAC field experience. Responsibilities include diagnosing mechanical failures, maintaining equipment, and ensuring customer satisfaction. The ideal candidate must hold a full EPA certification, a valid driver's license, and have a solid understanding of refrigeration systems. This role offers full benefits including 401(k) matching and paid time off, alongside a commitment to integrity and respect.

Qualifications

• Minimum 4 years of relevant HVAC field experience.
• Full EPA certification required.
• Must have a valid driver's license and clean DMV report.
• Must understand and comply with all safety and OSHA requirements.
• Capable of working alone or on a team.

Responsibilities

• Diagnose electrical, control and mechanical failures.
• Maintain high level of understanding of equipment capabilities.
• Coordinate the resolution of multiple customer problems.
• Focus on assignment completion and customer satisfaction.
• Communicate and reschedule all incomplete work with dispatcher.

Skills

HVAC field experience

Troubleshooting electrical issues

Communication with customers

Understanding of refrigeration systems

Capability to work in teams

Education

HVAC trade school or college courses

Job description

HVAC Service Technician (Mid to Senior Level)

Primary Function

We are looking for experienced Service Technicians to fill immediate openings. We specialize in commercial and industrial facilities.

Typical Duties

• Maintain a high level of understanding of equipment capabilities and operations.
• Able to troubleshoot and correctly diagnose electrical, control and mechanical failures and problems.
• Understand and stay current on industry trends and changes.
• Full EPA certification required.
• Demonstrate an ability to coordinate the overall resolution of multiple customer problems.
• Maintain personal discipline and composure in the performance of multiple customer services.
• Keep supervisor fully informed of work situations that may impede your fulfillment of customer commitments.
• Electrical circuit analysis capability.
• Electrical and mechanical component analysis capability.
• Refrigerant analysis capability.
• Fluid dynamics familiarity.
• Air dynamics familiarity.
• Ability to accurately report problem situations.
• Understand the critical value of clients to Pacific Rim Mechanical and associates.
• Maintain same‑day/return call service group policy.
• Accept responsibility for correction of customer problems brought to your attention.
• Maintain positive communications with all Pacific Rim Mechanical customers and potential customers to facilitate growth and opportunity.
• Ability to stay organized for scheduling requirements.
• Focus on assignment completion to ensure customer satisfaction and timely invoicing.
• Ability to assist dispatcher with prioritizing.
• Maintain professional quality information files for reference with supervisor on payroll, billing, projects, etc.
• Communicate all project opportunities to service manager and project sales representative.
• Communicate and reschedule all incomplete work with PRM dispatcher.
• Communicate situational information appropriate to customer contact.

Skills, Knowledge, Qualifications, & Experience

• Must have at least (4) years of relevant HVAC field experience.
• Must have a valid driver’s license.
• Must have and provide a clean DMV report covering the past (5) years.
• Must understand and comply with all safety and OSHA requirements.
• Authorized to work in the United States.
• Must be capable of effectively speaking and writing in the English language.
• Universal EPA certification.
• Capable of working alone or on a team.
• Communicate effectively with customers regarding technical issues.
• HVAC trade school or college courses a plus.
• Must understand the fundamentals of refrigeration systems, chillers, pumps, air handling systems, duct work and VAV systems, boilers, etc.
• Must have an understanding of electrical troubleshooting for both low voltage controls and high voltage power.

Benefits

• Full benefits
• Matching 401(k)
• Paid Time Off
• Paid Holidays

About Pacific Rim Mechanical

Pacific Rim Mechanical is the premier mechanical contractor in Southern California.

And we got there by strict adherence to one simple philosophy…

Always do the right thing.

Since our company inception in 1987, our core values haven’t changed. We still place the highest priority on honesty, integrity and respect for our customers and employees.

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Experience the Power of 1,000 Working as One

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