Brody Pennell Heating & Air Conditioning, a trusted leader in the HVAC industry since 1945, is seeking a dedicated HVAC Service Technician (HVAC Tech) to join our team. In this full-time role, you will be responsible for providing exceptional service to residential and commercial customers, ensuring their heating, ventilation, and air conditioning systems operate efficiently and reliably. This position offers the opportunity to build your career with a reputable company recognized for quality workmanship, innovation, and customer satisfaction.
As an HVAC Service Technician (HVAC Tech) at Brody Pennell, you will be the face of our organization, traveling to customer sites to perform routine maintenance, troubleshoot and repair HVAC systems, and serve as a knowledgeable resource for our valued clients. Your technical expertise and commitment to customer care will be integral in helping clients make informed decisions regarding their comfort systems. With a strong emphasis on ongoing training and professional development, this role offers a pathway to advancing your HVAC career while contributing to the success of a long-standing company in the Los Angeles area.
Working as an HVAC Service Technician (HVAC Tech) in Los Angeles provides the unique benefit of serving a diverse range of customers and experiencing a variety of challenging and rewarding projects. You will have the opportunity to develop your technical skills while working alongside a supportive team that values your input and recognizes your achievements.
HVAC Service Technician (HVAC Tech) - Summary
- Full-time position focusing on diagnosing, servicing, and repairing residential and commercial HVAC systems.
- Work for an established company with a history of excellence in customer service and technical expertise.
- Utilize strong communication and problem-solving skills to deliver high-quality solutions for clients.
- Opportunities for career growth, ongoing training, and professional development.
Duties & Responsibilities
- Perform service, maintenance, and repairs on HVAC systems for residential and commercial clients.
- Diagnose and resolve both electrical and mechanical issues with heating, air conditioning, and ventilation equipment.
- Carry out preventative maintenance, warranty work, and end-of-life repairs as needed.
- Communicate clearly with customers to explain system issues, present repair options, and offer expert recommendations.
- Travel to job sites, representing Brody Pennell Heating & Air Conditioning in a professional manner at all times.
- Maintain accurate, timely service documentation utilizing an app-based field service system.
- Participate in ongoing technical training to stay current with the latest equipment, technology, and industry best practices.
- Ensure all tasks are completed in compliance with company safety standards and applicable codes.
- Support company goals related to service quality, productivity, and customer satisfaction.
- Work independently while collaborating with the broader service team as needed.
Salary & Benefits
- Competitive hourly compensation with opportunities for commissions and additional earnings (spiffs).
- Comprehensive benefits package including health, dental, vision, life, and disability insurance.
- 401(k) retirement plan available for long-term financial security.
- Paid time off to support work-life balance.
- Tuition assistance and ongoing technical training for career advancement.
Qualifications & Requirements
- Minimum of 2 years of residential HVAC service experience required.
- EPA Certification(s) required for handling refrigerants and ensuring compliance with environmental standards.
- Service experience required; installation-only experience is not the target for this position.
- Completion of HVAC vocational training or apprenticeship preferred.
- High school diploma or GED preferred.
- Valid driver’s license required for travel to customer locations.
- Thorough understanding of air conditioning, refrigeration, and heating systems.
- Working knowledge of boiler systems is advantageous.
- Strong troubleshooting and diagnostic abilities are essential.
- Excellent communication skills and a customer-focused approach.
- Ability to work in confined spaces and adapt to variable working conditions.
- Willingness to work after hours, weekends, and holidays as required.
- Experience with ServiceTitan or similar field service software preferred but not required.
- Proficiency with app-based field service or dispatching systems is beneficial.
Ideal Candidate Snapshot
- Experienced HVAC Service Technician (HVAC Tech) with a passion for quality workmanship and customer service.
- Motivated, dependable, and capable of working both independently and as part of a team.
- Demonstrates commitment to ongoing learning, professional growth, and industry excellence.
- Possesses strong organizational skills and attention to detail in all aspects of the job.
- Enjoys solving technical challenges and delivering reliable solutions to customers.
- Values a supportive work environment and opportunities for advancement within the HVAC industry.
Other Relevant Information
- Brody Pennell Heating & Air Conditioning is an equal opportunity employer and values diversity in the workplace.
- Career opportunities are based on talent, motivation, and achievement.
- Employees are recognized for their contributions, and ideas are valued by leadership.
Take the opportunity to become an HVAC Service Technician (HVAC Tech) with Brody Pennell Heating & Air Conditioning and enjoy a rewarding career in a supportive, growth-oriented environment.