HVAC Service Technician — $100k+ with Great Benefits

PlumbLine Services, Inc; Northern (KY); Hybrid; USD 100,000 - 200,000; Full time

Benefits offered by this job

PTO

Medical insurance for employees and a

Job summary

Plumbline Services in Kentucky is seeking experienced HVAC Service Technicians to diagnose, repair, and maintain residential systems while delivering exceptional customer service. The role offers strong earning potential and comprehensive benefits, including paid time off and healthcare options.

As a trusted advisor, you will mentor developing technicians, educate homeowners on efficiency opportunities, and uphold safety and quality standards in a stable, year-round work environment.

Qualifications

• 5+ years of residential HVAC service, troubleshooting, and repair experience.
• Proven ability to diagnose and resolve a wide variety of HVAC system issues.
• Strong mechanical aptitude and technical problem-solving skills.
• Excellent communication and customer service abilities.
• Ability to explain technical information in a clear, customer-friendly manner.
• Strong attention to detail and commitment to quality workmanship.
• Self-motivated with the ability to work independently.
• Results-driven mindset in a performance-oriented environment.
• Experience with ServiceTitan preferred.
• EPA Certification preferred.
• Valid driver's license with an acceptable driving record.

Responsibilities

• Diagnose, troubleshoot, repair, and maintain residential HVAC systems.
• Perform service and maintenance on: air conditioners, furnaces, heat pumps, ductless mini-split systems, hydronic boiler systems, indoor air quality equipment.
• Conduct comprehensive system evaluations and identify root causes of equipment issues.
• Present repair options and recommendations clearly and professionally.
• Prepare accurate estimates and explain pricing to homeowners.
• Order required parts and coordinate repairs as needed.
• Collect payment and ensure all service documentation is completed accurately.
• Build lasting customer relationships through exceptional communication and service.
• Educate homeowners on system performance, maintenance, and energy-efficiency opportunities.
• Identify opportunities to improve comfort, efficiency, and system reliability.
• Maintain compliance with codes.
• Complete all work according to company quality and safety standards.
• Utilize ServiceTitan and other technology platforms to document service activities.
• Mentor and support HVAC Maintenance Technicians and Apprentices in technical development and best practices.

Skills

Customer service

Communication

Diagnostic skills

Mechanical aptitude

Independent work

Attention to detail

Mentoring

ServiceTitan

Tools

ServiceTitan

Job description

Plumbline Services in Kentucky is seeking experienced HVAC Service Technicians to diagnose, repair, and maintain residential systems while delivering exceptional customer service. The role offers strong earning potential and comprehensive benefits, including paid time off and healthcare options.

As a trusted advisor, you will mentor developing technicians, educate homeowners on efficiency opportunities, and uphold safety and quality standards in a stable, year-round work environment.