HVAC Service Technician

Test of Time Plumbing, Heating, Air & Electrical; Worcester (MA); On-site; USD 58,000 - 79,000; Full time

Benefits offered by this job

Medical insurance

Dental & Vision

Disability insurance

Life insurance

401(k) with match

Company truck

Birthday bonus

Paid vacation

Sick time

Bereavement leave

Boot allowance

License renewal reimbursement

Tuition reimbursement

Job summary

Test of Time Plumbing Heating Air & Electrical in Greater Boston, MA is seeking an experienced HVAC Service Technician. You will maintain, repair, and install heating and air conditioning systems for residential and commercial customers, guiding them through service options and preventative care.

The role emphasizes safety, strong customer service, and clear communication, with a team that values reliability and quality workmanship across the Greater Boston Metro West area.

Qualifications

• 2–5 years of HVAC experience
• Valid driver's license
• Ability to work from a 28' extension ladder and a 12' step ladder
• Strong understanding of preventative maintenance
• Excellent customer service and communication skills
• Willingness to take responsibility and work independently

Responsibilities

• Perform maintenance, repairs, and installations on residential and commercial heating and air conditioning systems
• Troubleshoot system issues and provide clear, effective solutions
• Communicate recommendations and the benefits of preventative maintenance to customers
• Deliver an exceptional customer experience while following company standards and safety practices

Skills

Customer service

Communication

Driver's license

Job description

Test of Time Plumbing Heating Air & Electrical

Location: Greater Boston & Metro West, MA

Pay: $42.00-$57.00 per hour, based on experience

Since 1976, Test of Time Plumbing Heating Air & Electrical has been a trusted, family-owned company known for honesty, professionalism, and high-quality service. We proudly serve residential and commercial customers throughout the Greater Boston and Metro West areas-and we're growing!

We're currently seeking a skilled HVAC Service Technician to join our team.

What You’ll Do

• Perform maintenance, repairs, and installations on residential and commercial heating and air conditioning systems
• Troubleshoot system issues and provide clear, effective solutions
• Communicate recommendations and the benefits of preventative maintenance to customers
• Deliver an exceptional customer experience while following company standards and safety practices

Benefits & Perks

• Medical, Dental, and Vision Insurance (50% employer paid for employee)
• Long-Term Disability (100% company paid)
• Life Insurance ($50,000 - company paid)
• Aflac Accident Insurance Available
• 401(k) with 5% company match after 6 months
• Company truck for technicians
• Birthday bonus (equivalent to 8 hours' pay)
• Paid vacation
  • 2 weeks - first year
  • 3 weeks - years 1-4
  • 4 weeks - years 5+
• Sick time (40 hours for full-time employees)
• Bereavement leave (3 days)
• Boot allowance ($300/year)
• License renewal reimbursement ($300/year)
• Tuition reimbursement ($500/year)

Required Qualifications

• 2-5 years of HVAC experience
• Valid driver's license
• Ability to work from a 28' extension ladder and a 12' step ladder
• Strong understanding of preventative maintenance
• Excellent customer service and communication skills
• Willingness to take responsibility and work independently

Preferred Qualifications

• EPA Universal Refrigerant Handling License
• Sheet Metal License
• HVAC Technical School certification
• Clean, insurable driving record
• Ownership of commonly used HVAC tools

Why Test of Time Plumbing Heating Air & Electrical?

We offer a stable, respectful workplace where technicians are valued, supported, and rewarded for their expertise. If you're looking for a long-term career with a company that treats you like family, we'd love to hear from you.