HVAC Service Technician

North American Mechanical, Inc.; Windsor (CT); On-site; USD 55,000 - 85,000; Full time

Job summary

North American Mechanical, Inc. in Windsor, CT is seeking a qualified HVAC Technician to service and repair commercial heating, ventilation, and air-conditioning systems across diverse facilities.

You will perform maintenance, troubleshoot components, document work, and maintain customer relationships while supporting a team-oriented Service Department.

EPA certification required; associate degree or HVAC apprenticeship plus 5 years of experience preferred.

Qualifications

• Associate degree or HVAC apprenticeship completed.
• 5 years of commercial HVAC service experience.
• EPA refrigerant recovery certification required.

Responsibilities

• Perform service and repair on commercial HVAC systems including boilers and DX systems.
• Perform routine maintenance on commercial HVAC equipment in various facilities.
• Troubleshoot and repair HVAC components and equipment.
• Prepare reports, timecards, material orders, and documentation using NAMI's system.
• Maintain customer satisfaction and support a team-oriented Service Department.
• Build professional relationships with clients and vendors.

Skills

HVAC systems

Troubleshooting

Customer service

Education

Associate degree or HVAC apprenticeship

Tools

NAMI OS

Job description

RESPONSIBILITIES:

• Perform service and repair work on commercial heating, ventilation, and air-conditioning systems. Including but not limited to boilers, air-handling equipment, chilled water systems, hot water systems, DX systems, exhaust systems, and other HVAC equipment.
• Perform routine maintenance on heating, ventilation, and air-conditioning systems in commercial buildings, including schools, hospitals, industrial facilities, offices, universities, laboratories, and data centers.
• Troubleshoot and repair HVAC components and equipment.
• Promote North American Mechanical, Inc.'s services through ongoing customer interactions, communications, assurance, and support.
• Prepare pertinent information and written documentation, including work reports, timecards, material orders, and other required documentation, using NAMI's operating system.
• Maintain responsibility for customer satisfaction and support a team-oriented approach within the NAMI Service Department.
• Build and maintain solid professional relationships with clients, vendors, coworkers, outside professionals, and others contacted on behalf of the organization.
• Performs other HVAC duties as assigned by supervisor.

WORKING CONDITIONS AND PHYSICAL REQUIREMENTS:

• Working conditions can vary from site to site. Work both indoors and outdoors is required.
• Must be able to stand, sit, squat, stoop, and kneel.
• Considerable walking, standing, bending, reaching, grasping, flexing arms, wrists, hands and fingers, and turning torso and head may also be required.
• Must be able to maneuver and climb ladders.
• Must be able to lift and move up to 50 pounds without assistance.

QUALIFICATIONS:

• Strong understanding of HVAC systems, their operation, and maintenance requirements.
• Minimum of an associate's degree or completion of an HVAC apprenticeship, and/or 5 years of experience in commercial HVAC mechanical service.
• EPA-certified refrigerant recovery certification required
• Demonstrated understanding and ability to clearly communicate technical knowledge and capabilities related to commercial HVAC equipment.
• Must have a valid Driver License.