HVAC Service Technician

Great Lakes Heating and Air Conditioning; South Bend (IN); On-site; USD 60,000 - 110,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

HSA/FSA

Uniforms

Education assistance

Growth opportunities

Life insurance

401(k) with company match

Company parties

Take-home vehicle

Paid training

Company-provided tools

Cruise incentive

Job summary

Great Lakes Heating & Air Conditioning in South Bend, IN is seeking full-time HVAC Service Technicians to inspect homes, diagnose issues, and perform repairs with top-tier service.

Earn $60,000–$110,000 yearly with bonuses, benefits, and career growth. Must have EPA Type II, 5+ years residential HVAC experience, and a valid driver’s license. Travel within Michigan and Indiana is required.

Qualifications

• EPA Type II certification.
• 5+ years of direct residential HVAC experience.
• Strong interpersonal and customer-service skills.
• Comfort with using an iPad.
• Valid driver’s license and insurable driving record.

Responsibilities

• Visit customers’ homes to inspect residential systems and perform repairs.
• Diagnose problems and conduct safety inspections and tune-ups.
• Explain technical information and service options clearly to customers.
• Recommend repairs or upgrades and coordinate with a comfort advisor when needed.
• Maintain a clean, professional vehicle and deliver exceptional service.

Skills

EPA Type II certification

Residential HVAC experience

Customer service

Written/verbal communication

iPad proficiency

Tools

Tools & instruments

Job description

Be part of something bigger. Great Lakes Heating & Air Conditioning in South Bend, IN is adding multiple full-time HVAC Service Technicians to our team!

Who We Are:

When customers need amazing service with a personal touch, they come to Great Lakes Heating & Air Conditioning! Founded in 1957, we are one of the last locally owned HVAC companies serving Michiana. Our owner has been with us since 1989, working his way up from the field into the leadership office. This hands-on experience and dedication to upholding an authentic, honest, and collaborative culture ensures professional excellence from the top down.

We empower team members to learn more, improve their skills, and keep growing within the industry. We live in the communities we work in, so you're not just serving customers; you're helping neighbors, making new friends, and building new connections in your area. If you're looking to join a team that prioritizes your personal and professional well-being, Great Lakes Heating & Air Conditioning is the place to be.

Keep reading to learn how you can grow your residential HVAC career with us!

WHAT YOU'LL DO:

Standard hours are from 8:00 am to 5:00 pm, Monday through Friday, with an on-call rotation. During the peak seasons, you may be asked to work until 7:00 pm.

Our HVAC Service Technicians visit customers' homes to inspect their residential systems, diagnose problems, and perform top-rate repairs, safety inspections, tune-ups, and maintenance. You'll troubleshoot electrical shorts, mechanical defects, airflow issues, and more, clearly explaining technical information and service options to customers in easy-to-understand terms. A friendly and professional attitude is a must as you work with customers to find the right solutions for their individual systems.

You’ll recommend repairs and upgrades, and schedule a comfort advisor to replace equipment when appropriate. By delivering exceptional service, completing fantastic work, and keeping your work vehicle in excellent condition, you’ll make a substantial mark on the community and our team!

WHAT WE'RE OFFERING:

• Competitive wages and performance incentives for an earning potential of $60,000 to $110,000/year!
• Hire-on bonuses starting at $5,000 for qualified individuals
• Bonus structure
• Health, dental, and vision insurance
• HSA/FSA
• Company-provided uniforms
• Education assistance
• Growth opportunities
• Life insurance
• Mentor/apprentice program
• 401(k) with company match
• Company parties

That's not all! Our HVAC Service Technicians also receive:

• Take-home work vehicle
• Paid training with a 2-year employment commitment
• Many company-provided tools
• Chance to earn a cruise for 2

QUALIFICATIONS:

• EPA Type II certification
• 5+ years of direct residential HVAC experience
• Ability to accurately follow processes, procedures, and directions
• Ability to travel to homes throughout our service area in Michigan and Indiana (70-minute drive from our South Bend address)
• Valid driver's license and an insurable driving record
• Comfort with using an iPad

Our ideal HVAC Service Technician is customer-service-oriented and can empathize with people facing unexpected repairs and difficult situations. Sales skills, a professional attitude, and an upbeat personality would also be bonuses!

Must have an acceptable motor vehicle record and the ability to pass a pre-employment background check and drug screening