HVAC Service Technician

Jon Wayne Service Company; San Antonio (TX); On-site; USD 60,000 - 120,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

401K with match

Paid Holidays

Job summary

Jon Wayne Service Company in Texas seeks experienced HVAC technicians to provide high-quality service and installations for our residential customers. You will diagnose, repair, and install HVAC systems, while delivering outstanding customer service and clear documentation of work performed.

Join a team that values integrity, safety, and ongoing training. Expect competitive pay, year-round work, and perks that include health and retirement benefits, plus company vehicles and ongoing education

Qualifications

• Minimum 2 years Residential HVAC Service or Installation experience.
• EPA Certification required.
• State Registration.
• NATE Certification is a plus.
• Strong communication and customer service skills.
• Ability to diagnose and resolve problems in a courteous, professional manner.
• Team player, organized, reliable and self-motivated.
• Willing to attend service-training classes to upgrade skills.

Responsibilities

• Perform service calls and installations as instructed and complete all paperwork neatly and timely.
• Diagnose, troubleshoot and repair HVAC systems.
• Educate customers and ensure total satisfaction with our service.
• Adhere to company dress code and safety standards.

Skills

HVAC service experience

Customer service

Communication skills

Team player

Education

EPA Certification

State Registration

NATE Certification

Job description

What kind of company do you really want to work for?

• Maybe one that has been around for 20+ years, where you are treated like a person and not just another number.
• Maybe one that has been named a Top Workplaces company for 12 years straight… by the employees?
• Maybe one that will pay you what you are worth and give you opportunities to progress and advance in your career, even if you are just getting started?
• Maybe someplace that has year round work because of a solid reputation in the marketplace, along with our customer base of over 30,000 signed customers
• Someplace you can be proud to wear your uniform.
  

If all this sounds like what you’ve been looking for,
We are looking for Experienced Techs with high standards for their work, Integrity, honesty, and a customer service focus that is above and beyond!
Jon Wayne Service Company is the largest and fastest growing Residential service and replacement company in our market with an excellent reputation for performance and as a place to work. The company cares about employees, and insists that the employees care about customers.
We work hard and expect a lot from our employees. But we also play hard and have fun. Plenty of company sponsored events for team building and just to have fun, like fishing trips, hunting excursions, Jon Wayne Day company picnic for the full family, Annual Christmas party with awards ceremony – dinner – and Christmas prizes for everyone... just to name a few.

Benefits We Offer

• Compensation: Performance Based Compensation
• Weekly Payroll
• Year Round Work
• Medical Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• Plans for Life, accident, cancer, hospitalization, short term disability insurance
• Company pays for Long-Term Disability coverage for all employees
• 6 Paid Holidays per year plus 2 floating holidays
• Vacation Pay
• Matching 401K plan
• Access to On-Site Fitness Center
• Access to On-Site World Class HVAC Training Facility
• Late Model Company Vehicles to take home
• Spiffs and Incentives
• Tool Allowance Programs
• Company Provided Uniforms
• Company Provided Iphone
• Continuing Education and personal development
• Incentive rewards
• Advancement Opportunities
  

Requirements

• Minimum 2 years Residential HVAC Service or Installation experience
• EPA Certification
• State Registration
• NATE Certification is a plus
• Knowledge of HVAC Equipment, Codes and Installations, HVAC Diagnostic and Components.
• Team Player, Organized, Reliable, Self-motivated
• Desire to learn new products and skills
• Excellent Communication skills
• There are several skill levels of Service Technicians. In order to graduate from one level to the next, Service Technicians must meet the qualifications of all previous skill levels.
• Analyze, diagnose and resolve customer problems in a courteous, professional, timely, and accurate manner. Spot potential problems to prevent premature and unexpected breakdowns or callbacks.
• Practice good customer relation skills.
• Attend service-training classes to upgrade technical capabilities. Commit to involving customers in our Rescue Club programs.
• Fill-out all forms and paperwork in a neat, timely, complete, and accurate manner.
• Abide by the company dress code.
• Perform service calls and other assignments as instructed and do so in a courteous manner.
• Handle customer concerns, questions, or problems in an effective manner.
• Must have successful work experience in the area of customer service, mediation, and/or diplomacy
• Must be an excellent "people" person with superior skills in the areas of customer service and problem resolution
• Must have excellent writing, communication, and organizational skills
• Must possess superior communication and diplomacy skills necessary to fully resolve any customer concern or complaint and assure total customer satisfaction
• Team Player, Organized, Reliable and Self-motivated
  

Posted Min Pay Rate

USD $60,000.00/Yr.

Posted Max Pay Rate

USD $120,000.00/Yr.