Residential HVAC Service Tech

Yourairexperts; Town of Vernon (NY); Hybrid; USD 62.000 - 104.000; Vollzeit

Benefits dieser Stelle

Sign-on Bonus

Weekly Pay

Profit Sharing

Company Vehicle

Gas Card

Health Insurance

401k Matching

Paid Time Off

7 Holidays

Growth & Training

Zusammenfassung

Yourairexperts in New York seeks an experienced HVAC technician to diagnose and repair residential systems including steam/hot water boilers, central heating and A/C units, and ductless split systems.

Join a full-time, year-round team with overtime, a company vehicle, gas card, PTO, holidays, and a 401k match. EPA Universal Certification is required; NATE is preferred. Excellent pay with weekly pay and growth opportunities await you.

Qualifikationen

• 5+ years of residential HVAC service experience.
• EPA Universal Certification is required.
• NATE Certification preferred but not required.
• Fluent in English with reading and writing skills.

Aufgaben

• Partner with dispatchers, technicians and managers to deliver strong service.
• Address customer issues and drive long-term problem resolution.
• Analyze work orders, follow travel schedules, test systems and resolve problems.
• Maintain rapport with customers, identify improvements and system upgrades.
• Keep equipment functioning, perform preventive maintenance and repairs.
• Document service actions with forms, logs and records.
• Update knowledge through training and reading professional publications.
• Support operations and meet company objectives.
• Maintain professional conduct and a clean, professional appearance.

Kenntnisse

Customer-focused

Team player

Professional conduct

English fluency

Valid driver's license

Ausbildung

EPA Universal Certification

NATE Certification (preferred)

Jobbeschreibung

• Competitive Pay and Commissions $30.00 - $50.00 per hour plus bonus opportunities and commission pay
• $3,000 Sign on bonus
• Competitive Spiffs and Incentives
• Weekly Pay
• Profit Sharing
• Support (you do what you do best, we take care of the rest)
• Full-time, Year-Round Work Stability
• Overtime Availability and Rotating On-Call Weekends
• Generous PTO Awarded
• 7 Paid Holidays
• Company Vehicle and Gas Card
• Medical, Dental, Vision, Life, Long and Short-Term Disability Insurance
• 401k Retirement Plan Matched by the Company
• Growth Opportunities and Ongoing Training/Development

JOB DESCRIPTION:

Diagnostic troubleshooting and repair with all aspects of residential HVAC including steam and hot water boilers, central heating and A/C units and ductless split systems.

JOB RESPONSIBILITIES:

• Partner with dispatchers, other technicians and managers to provide customers with exceptional service
• Address customer issues and ensure effective and long-term problem resolution
• Serve existing and new accounts by analyzing work orders, following daily travel schedule, investigating complaints, conducting tests, and resolving problems
• Maintain rapport with customers by examining complaints, identifying solutions, suggesting improved methods and techniques, and recommending system improvements
• Keep personal equipment operating by following instructions; troubleshooting breakdowns, maintaining supplies, performing preventive maintenance, and performing repairs
• Document service actions by completing forms, logs, and records
• Update knowledge by participating in educational opportunities and individual training with our company trainer, and reading professional publications
• Accomplish operation & organization mission by completing related results as needed
• Must be able to maintain professional conduct in all work situations, have a 'clean cut' appearance and adapt well to all types of working conditions

MINIMUM JOB REQUIREMENTS:

5+ years of residential HVAC service experience

A customer-focused mindset - you take pride in helping people

A team player with a professional, positive attitude

Valid driver's license with a clean driving record

• Must be able to access attics and tight spaces safely

EPA Universal Certification required

NATE Certification preferred (but not required)

• Must be able to fluently speak, read, and write in the English language

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.