HVAC Service Technician

Ace Hardware Corporation; Richmond (IN); On-site; USD 45,000 - 70,000; Full time

Job summary

Ace Hardware Corporation in Richmond, IN seeks an experienced HVAC service technician to deliver reliable home comfort solutions. You will diagnose, repair, and maintain residential heating and cooling equipment, using specialized diagnostic tools and following safety standards.

Work with the service team to educate customers, balance performance and efficiency, and uphold Ace’s reputation for Helpful service. EPA Universal Certification and a valid drivers license are required.

Qualifications

• 3+ years of HVAC service experience.
• EPA Universal Certification is required.
• Valid drivers license is required.
• Strong knowledge of HVAC industry best practices and building codes.

Responsibilities

• Provide an exceptional experience through efficient and accurate service and effective communication.
• Maintain, diagnose, troubleshoot, and repair residential HVAC equipment including traditional forced-air systems, steam, and hot water-based systems.
• Utilize specialized diagnostic tools to balance and solve airflow, fuel, refrigerant and electrical challenges in residential equipment.
• Maintain truck inventory necessary to complete flat-rate repairs.
• Educate and inform customers about improvements to comfort, efficiency, air and water quality, or safety of their homes.
• Assist in the development of junior service technicians.
• Follow all AHHS systems and administrative details as they relate to the service department.
• Utilize ServiceTitan platform.

Skills

HVAC service experience

EPA Universal Certification

Valid drivers license

Tools

ServiceTitan

Job description

Job Description

Who we are

Dick Hill & Son is now an Ace Hardware Company. Ace Hardware has been serving neighbors throughout America for 100 years. Ace launched Ace Hardware Home Services and is now Bringing Helpful to Your Home. Ace Hardware Home Services offers a wide range of residential maintenance and home repair services including plumbing, heating, cooling, electrical, handyman and painting with the signature Ace Helpful service our customers know. Helpful is what we do – and Ace is on a Mission to be the best, most trusted provider of home preservation services.

This position is located in Richmond IN

HVAC Membership Program ensures consistent 40-hour work weeks year round!

What You’ll Do

• Provide an exceptional experience through efficient and accurate service and effective communication
• Maintain, diagnose, troubleshoot, and repair all residential equipment including traditional forced-air systems, steam, and hot water-based systems, oil, high velocity, geothermal, ductless and more
• Utilize specialized diagnostic tools to balance and solve traditional airflow, fuel, refrigerant and electrical challenges presented in residential equipment
• Maintain required truck inventory necessary to complete all flat-rate repairs
• Educate and inform customers of improvements to the comfort, efficiency, air & water quality, or safety of their homes
• Assist in the development of junior service technicians
• Follow all AHHS systems and administrative details as they relate to the service department
• Utilize Service Titan platform

What you need to succeed:

• 3+ years of HVAC service experience preferred
• EPA Universal Certification
• Strong knowledge of HVAC industry best practices and building codes
• Proficient in all aspects of HVAC function
• Must have valid driver’s license