HVAC Service Technician

Relianceac; Phoenix (AZ); On-site; USD 60,000 - 120,000; Full time

Benefits offered by this job

Company van

Company iPad and cell phone

Health, Dental, Vision Insurance

401k with 100% match up to 3%

Paid Time Off

Job summary

Reliance Heating and Air Conditioning is seeking an Experienced HVAC Service Technician to diagnose, repair, and maintain residential and commercial systems in Phoenix. You will work with a family-owned team, delivering high-quality workmanship and dependable service.

Responsibilities include diagnosing, performing repairs, and maintaining equipment with a focus on customer satisfaction and safety. We offer strong pay, benefits, and growth opportunities in a full-time role.

Qualifications

• High school diploma or equivalent required.
• HVAC experience and ability to diagnose and repair systems.
• Ability to read wiring diagrams and charts.
• Comfort with safety protocols and customer communication.

Responsibilities

• Respond to service appointments and diagnose HVAC systems.
• Perform emergency repairs, preventative and predictive maintenance.
• Repair major components such as compressors and coils.
• Use Service Titan, Podium, and CRM tools for service efficiency.
• Provide 5-star customer experience and maintain equipment.

Skills

Diagnostics and repair HVAC systems

Customer service

Reading wiring diagrams & charts

Safety protocols

Communication skills

Education

High school diploma or equivalent

HVAC Technical School certificate (preferred)

Tools

Service Titan

Podium

CRM software

Job description

Join Our Team at Reliance Heating and Air Conditioning!

About Us: Reliance Heating and Air Conditioning is a third-generation HVAC company established in 1984. We are proud to have earned the trust of many Phoenix home and business owners by delivering the highest‑quality work with a pleasant and professional attitude.

Position: Experienced HVAC Service Technician

Reliance Heating & Air Conditioning is looking for an experienced HVAC Service Technician to join our growing team. If you take pride in quality work, enjoy diagnosing and repairing HVAC systems, and want to work alongside a dependable, family-owned team, we'd love to hear from you. We're committed to creating a workplace where hard work is appreciated and our employees have the support they need to learn, grow, and succeed.

Why Work With Us?

• Excellent Pay & Benefits: In addition to hourly pay, we offer performance-based pay with unlimited earning potential.
• Pay Scale: $60,000-$120,000/yr. DOE
• Work Hours: Full-time position with seasonal work hours from 7 AM to 5 PM, Monday through Friday. (Overtime, evenings, and rotating weekends required seasonally - not year-round!)
• Company Van
• Company iPad and cell phone
• Costco Membership
• Training & Certification
• Health, Dental, & Vision Insurance
• Additional Insurance
• 401k Benefits: 100% match up to 3%, fully vested after 2 years. Available for immediate contribution.
• Paid Time Off: 7 paid holidays, 40 hours of front‑loaded sick time after 90 days, and paid vacation after 1 year.
• Tool Program: Access to a comprehensive tool program to ensure you have the right equipment for the job.
• Company-Provided Uniforms

Daily Responsibilities:

• Respond to service appointments and perform system diagnostics, emergency repairs, preventative and predictive repairs, and regular maintenance.
• Major component repairs, including compressors, coils, and TXVs.
• Utilize Service Titan, Podium, and various vendor/tool applications for efficient service.
• Strive to deliver a 5-star experience to every client.
• Maintain van inventory and keep equipment and tools in top condition.
• Perform other assigned duties.

Requirements:

• High school diploma or equivalent.
• Valid driver's license with an insurable driving record.
• Experience in the HVAC industry or other trades.
• Ability to read and interpret wiring diagrams, charging charts, nameplates, etc.
• Familiarity with a wide range of equipment and troubleshooting techniques, including variable speed inverters and zoning systems.
• Experience in informing, offering, and educating clients on repair and replace decisions.
• Ability to pass a background check and drug test.
• Enjoy interacting with customers and coworkers.
• Desire to perform at a high standard.
• Ability to follow proper safety protocols.
• Clean and neat appearance.
• Share our core values of honesty and integrity.
• Physical ability to lift 50 pounds, work in attics and tight spaces, and climb ladders.

Preferred Qualifications:

• Experience with Service Titan or equivalent CRM software.
• Universal EPA Certification.
• Certificate of completion from an HVAC Technical School.
• NATE Certified.
• 1+ years of HVAC experience recommended
• Advanced customer service skills: good communication both written and verbal.