Hvac Service Technician

P.A.C. Plumbing, Heating, & A/C; New York (NY); On-site; USD 48,216 - 55,104; Full time

Benefits offered by this job

Company-paid health, dental, vision

401(k) retirement plan

Paid training and professional development opportunities

Job summary

P.A.C. Plumbing, Heating, & A/C in New York is seeking an HVAC Service Technician to diagnose and repair residential heating and cooling systems. The role emphasizes delivering exceptional customer service and involves ongoing training and development.

The ideal candidate has over 5 years of experience, strong problem-solving skills, and a commitment to quality workmanship. The position offers a competitive pay range of $35–$40 per hour based on experience, along with excellent company-paid health benefits and a strong team culture.

Qualifications

• 5+ years HVAC service and repair experience.
• Valid driver's license with a clean driving record.
• EPA certification or willingness to obtain required certifications.

Responsibilities

• Diagnose, troubleshoot, and repair residential HVAC systems.
• Deliver exceptional customer service on every call.
• Participate in the on-call rotation schedule.

Skills

Strong diagnostic and problem-solving skills

Excellent communication and customer service abilities

Job description

HVAC Service Technician

Who We Are

For years, homeowners throughout Staten Island have trusted PAC Plumbing, Heating & Air Conditioning for reliable, professional home services. Our continued growth is driven by one simple word PAC, a powerful team committed to service and dedicated to earning a champion reputation.

Our technicians are respected for their expertise, professionalism, and commitment to quality. We believe in ongoing training, career development, and creating opportunities for our team members to succeed professionally.

People may come to us looking for a job, but they stay because they find a company that appreciates their contributions, encourages growth, and treats them like family.

What We Do

We are a team of dedicated home service professionals specializing in residential heating, cooling, and plumbing solutions. Our mission is to deliver comfort, reliability, and peace of mind to every customer we serve.

What We Offer

Competitive Compensation

• Starting pay of $35–$40 per hour, based on experience
• Performance-based commissions and incentives
• Top performers rank among the highest-paid technicians in Staten Island

Exceptional Benefits

• Company-paid health, dental, vision
• 401(k) retirement plan
• Paid training and professional development opportunities
• Support in obtaining industry certifications

A Strong Team Culture

We believe great companies are built by great people. At PAC, you'll be part of a supportive team that genuinely cares about one another's success. From company events and team outings to everyday collaboration in the field, we foster an environment where people enjoy coming to work.

The Opportunity

As an HVAC Service Technician, you will diagnose, repair, and maintain residential heating and cooling systems while delivering an exceptional customer experience. You'll help homeowners understand their options and make confident decisions about their comfort systems through honest recommendations and expert guidance.

Responsibilities

• Diagnose, troubleshoot, and repair residential HVAC systems
• Maintain clear communication with dispatch, management, parts, and installation teams
• Deliver exceptional customer service on every call
• Keep your company vehicle clean, organized, and fully stocked
• Maintain accurate service records and complete all required paperwork
• Participate in the on-call rotation schedule
• Maintain a professional appearance and positive attitude
• Attend ongoing training and development programs
• Follow company safety standards and best practices

Qualifications

• 5+ years HVAC service and repair experience
• Strong diagnostic and problem-solving skills
• Excellent communication and customer service abilities
• Valid driver's license with a clean driving record
• EPA certification or willingness to obtain required certifications
• Self-motivated with the ability to work independently
• Commitment to quality workmanship and customer satisfaction

Ready for the Next Step?

If you're looking to join a company that recognizes your talent, your performance, and provides real opportunities for advancement, PAC Plumbing, Heating & Air Conditioning is the place for you.