HVAC Service Technician

Mechanical Resource Group; Nashville (TN); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Paid Life/AD&D Insurance

Paid Long-Term Disability

Voluntary Life Insurance

Voluntary Short Term Disability

401K/401k Match

Health Savings Account

Flexible Spending account

Paid Vacation

Paid Sick Days

Paid Volunteering Time Off

Job summary

Mechanical Resource Group in Nashville, TN, specializes in HVAC, hydronics, sales, and service for large commercial and industrial systems. The Service Technician will troubleshoot, diagnose, repair, and maintain complex HVAC equipment, travel to job sites, and coordinate with dispatch to meet schedules.

The role requires strong communication, customer service, and problem-solving skills, plus the ability to work independently and as part of a team.

Qualifications

• Must be able to respond to after-hours calls.
• Must possess EPA universal certification.
• Must have valid Tennessee driver’s license and a safe driving record.
• Able to lift and move up to 60 pounds and work in restricted spaces.

Responsibilities

• Maintain and repair HVAC units for commercial customers; diagnose and repair electronic, mechanical, and electrical components.
• Travel to job sites in service area and coordinate with dispatch to maintain schedule.
• Startup installed equipment and adjust to manufacturer specifications.
• Document calls with readings, recommendations, and observations; obtain client signature.
• Make ethical decisions prioritizing customer and company interests.
• Provide leads and opportunities to sales personnel.

Skills

HVAC maintenance

Analytical skills

Customer service

Independent worker

Problem solving

Team player

Flexible schedule

Tools

Brazing

Vacuum pulls

Refrigerant charging

VRF systems

Boilers up to 1M BTU

Job description

Mechanical Resource Group, an HVAC, hydronics, sales, and service organization, is seeking a Service Technician. The Service Technician role is responsible for troubleshooting, diagnosing, repairing, and maintaining large commercial and industrial HVAC systems.

MRG Core Values

• Industry leader committed to excellence
• Servant heart
• Committed to personal & professional growth
• Strategic selling team

Responsibilities

• Maintain and repair heating, ventilation, and cooling units for commercial customers. Diagnose and repair electronic, mechanical, and electrical components of these systems.
• Travel to job sites in service area, and work with dispatch to ensure schedule is maintained and delays are properly communicated to customer.
• Startup installed equipment and adjust to the manufacturer’s and job’s specification.
• Perform required documentation for each call, recording recommendations, repairs, accurate readings, and observations. Have client sign necessary paperwork.
• Ability to make ethical and responsible decisions while keeping the customer and company interests in mind.
• Provide sales personnel with qualified leads and opportunities.

Skills

• 5 years of experience in maintenance and troubleshooting HVAC services issues or at least 3 years of experience performing maintenance on your own for a company.
• Good analytical skills and attention to detail with the ability to read and interpret plans and manuals.
• Excellent customer service skills with desire to exceed customer expectations.
• Ability to work independently in a timely manner, making sure job is done correctly the first time.
• Strong problem solving and communication skills, both oral and written.
• A team player who works well with others and contributes to the group.
• Flexible schedule to include willingness to work overtime hours when required.

Proficiencies

• Competent on trouble shooting systems up to 100 tons.
• Proficient with brazing practices.
• Understands how to properly pull vacuums on systems to appropriate micron level and performs decay test.
• Understands how to recover refrigerant properly and quickly in a safe manner.
• Understands how to properly charge HVAC systems with various types of refrigerants by using superheat and subcooling.
• Has a good grasp on current HVAC technologies and new system designs such as VRF.
• Proficient with boilers up to 1 million BTU.

Requirements

• MUST be able to handle being on call and responding to after‑hours calls appropriately.
• Must possess a valid Tennessee State driver’s license and a safe driving record and be able and willing to operate company‑owned vehicles.
• While performing the duties of this job, the employee is frequently required to bend, crawl, and sit. May be required to work in restricted spaces. Employee must occasionally lift and/or move up to 60 pounds and greater than 60 pounds using appropriate equipment.
• Must possess EPA universal certification.

Benefits Package Includes

• Medical
• Dental
• Vision
• Paid Life/AD&D Insurance
• Paid Long‑Term Disability
• Voluntary Life Insurance
• Voluntary Short Term Disability
• 401K/401k Match
• Health Savings Account
• Flexible Spending account
• Paid Vacation
• Paid Sick Days
• Paid Volunteering Time Off