HVAC Service Technician

Polestar Plumbing, Heating & Air Conditioning; Merriam (KS); On-site; Full time

Job summary

Join a dynamic team as an HVAC Service Technician in a supportive environment that feels like family! This role offers a fantastic opportunity for recent graduates or those with experience in the HVAC field. You'll perform diagnostic, repair, and maintenance services in residential homes while educating customers on energy-saving upgrades and indoor air quality products. With a focus on customer service and teamwork, you will have the chance to grow your career and income. Enjoy competitive pay, comprehensive benefits, and a company that values your contributions and well-being. Don't miss out on this chance to build your future with a respected local business!

Benefits

Paid time off after 90 days

6 paid holidays

Company provided vehicle and gas card

Company provided uniforms

Tool account

Weekly training provided

Comprehensive benefits package

Paid $15,000 Life Insurance

Long-Term Disability coverage

Qualifications

• 1-2 years of residential HVAC experience or recent HVAC graduates welcome.
• Strong communication skills and ability to explain technical issues simply.

Responsibilities

• Troubleshoot, repair, and maintain residential HVAC systems.
• Deliver excellent customer service and build trust on every call.

Skills

Customer Service Skills

Communication Skills

Sales-Oriented Mindset

Technical Problem Solving

Education

HVAC Certification

EPA Certification (Type II or Universal)

Tools

ServiceTitan

Mobile Tools/Software

Job description

Description

Build your future with the Polestar!

Recent HVAC graduates are warmly welcomed to apply! If you’re passionate about starting your career and eager to grow in the HVAC field, we’d love to hear from you. This is a fantastic opportunity to join a dynamic team and put your skills to work!

For over 40 years, Polestar has been keeping our community comfortable with high-quality plumbing and HVAC services. As a proud, homegrown local business, we truly care about our customers and go the extra mile to deliver exceptional service. With a stellar 4.8/5 Google rating and 3,000+ glowing reviews, we’re all about quality and customer satisfaction! Right now, we’re on the hunt for HVAC Service Technicians who are passionate about customer service, dependable, and eager to grow with us. If you're ready to take your career to the next level, come be part of our team!

What we offer:

• $22-$40/hr. + Commission (Up to 12%)
• Paid time off after 90 days of employment
• 6 paid holidays
• Biweekly pay
• Company provided vehicle and gas card
• Company provided uniforms
• Ability to dispatch from home
• Tool account
• Weekly training provided
• A supportive and close-knit team that feels like family
• Comprehensive benefits package including matching 401K, Medical, Dental, Vision, Accidental & Critical illness coverages
• Paid $15,000 Life Insurance and Long-Term Disability coverage

Job Summary:

The HVAC Service Technician will perform diagnostic, repair, and maintenance services in residential homes. Beyond technical work, you'll also play a key role in educating customers about energy-saving upgrades, indoor air quality products, system replacements, and service plans. If you're someone who loves to help people and can confidently present solutions, this is a great opportunity to grow your income and career.

Key Responsibilities:

• Troubleshoot, repair, and maintain residential HVAC systems (heating, cooling, ventilation)
• Deliver excellent customer service and build trust on every call
• Identify opportunities for system upgrades, IAQ products (e.g., air purifiers, humidifiers), or replacement systems
• Present service options and make recommendations based on customer needs
• Generate estimates and close approved sales in the field
• Complete detailed service reports using mobile tools/software
• Maintain tools, equipment, and a clean company vehicle
• Follow safety procedures and stay compliant with local codes
• Attend regular technical and sales training

Requirements:

• 1-2 years of residential HVAC experience/Recent HVAC graduates welcome!
• EPA certification (Type II or Universal)
• Strong communication and customer service skills
• Self-motivated with a sales-oriented mindset
• Ability to explain technical issues and solutions in simple terms
• Valid driver’s license with clean driving record
• Willingness to work evenings or weekends as needed

Nice to Have:

• NATE certification or state HVAC license
• Experience with HVAC system sales, IAQ products, or service plans
• Familiarity with tablets and field service software (e.g., ServiceTitan)

At Polestar Plumbing Heating & Cooling you will be appreciated by your team, our customers, and have a direct impact on the success of the entire organization. If you’re interested in considering a new opportunity, please apply here today.

Polestar Plumbing, Inc. is an equal employment opportunity and affirmative action employer.